Solution Consultant - Tieto Caretech (m/f/d)

Tieto Corp.; Tampere; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Tieto Caretech seeks a Solution Consultant to join the Private Care team, guiding customers to maximize value from healthcare software solutions. You will blend business insight, healthcare domain expertise, and tech knowledge to support customers throughout their journey.

You will work with customers, sales, product management, implementation teams, and developers to identify needs, design concepts, support implementations, and contribute to product evolution.

Qualifications

• Experience in healthcare, healthcare IT, patient information systems, or related software solutions.
• Strong communication and stakeholder management skills.
• Ability to understand both business processes and technical solutions.
• Experience in requirement analysis, solution design, or consulting roles.
• Strong problem-solving and analytical skills.
• Ability to facilitate discussions and workshops with customers and internal stakeholders.
• Fluent Finnish and English language skills.

Responsibilities

• Analyze customer processes and translate them into practical solution proposals.
• Support pre-sales activities, demonstrations, and customer presentations.
• Collaborate with product management and development teams to influence future product capabilities.
• Plan and deliver customer training sessions, workshops, and user enablement activities to ensure adoption.
• Lead customer onboarding and support the rollout of new products and features.
• Coordinate go-live activities, readiness assessments, and stakeholder communications for deployments.
• Participate in customer support discussions.
• Develop training materials, user guides, and release communications for implementations.
• Support customer implementations, change management, and adoption of new functionalities.
• Stay up to date with healthcare industry trends, regulations, and emerging technologies.

Skills

Healthcare IT

Stakeholder mgmt

Business processes

Workshop facilitation

Analytical skills

AI literacy

Fluent Finnish

Fluent English

Job description

Job Description

At Tieto Caretech you'll get a chance to provide patients and end users with product offerings that help them in their life, reinventing the world for good. If that sounds interesting, please keep on reading.

About us

Tieto Caretech is modernizing the Nordic health and social care sector with modular, open, and interoperable software. We develop and deliver high quality software solutions and services that enable healthcare and welfare professionals to do their work even better and with higher efficiency - have more time to care.

We are a global team of professionals working on providing products and services to different sectors from intensive care to laboratory and social care. In addition to working closely with our customers, we also have our own products that we build and develop for various fields in society. From enabling healthcare professionals to spend more valuable time with their patients to providing data for professional athletes to achieve even better results, we make all that possible. With us you can build technology for the good of society and make your mark on the health and wellbeing of people in need.

About the role

We are looking for a Solution Consultant to join our Tieto Caretech, Private Care team and help our customers get the maximum value from our healthcare software solutions. In this role, you will act as a trusted advisor, combining business understanding, healthcare domain expertise, and technology knowledge to support customers throughout their journey.

As a Solution Consultant, you will work closely with customers, sales, product management, implementation teams, and software development professionals. You will help identify customer needs, design solution concepts, support implementations, and contribute to the continuous development of our products and services.

Your Responsibilities

• Analyze customer processes and business needs, and translate them into practical solution proposals.
• Support pre-sales activities, demonstrations, and customer presentations.
• Collaborate with product management and development teams to influence future product capabilities.
• Plan and deliver customer training sessions, workshops, and user enablement activities to ensure successful adoption of new solutions and functionalities.
• Lead customer onboarding and support the rollout of new products, features, and releases into production environments.
• Coordinate go-live activities, readiness assessments, and stakeholder communications to ensure smooth production deployments.
• Participate to customer support
• Develop training materials, user guides, release communications, and best practices to support customers throughout the implementation lifecycle.
• Support customer implementations, change management, and adoption of new functionalities.
• Stay up to date with healthcare industry trends, regulations, and emerging technologies.

We are looking for someone with

• Experience in healthcare, healthcare IT, patient information systems, or related software solutions.
• Knowledge inDynamicHealth
• Strong communication and stakeholder management skills.
• Ability to understand both business processes and technical solutions.
• Experience in requirement analysis, solution design, or consulting roles.
• Strong problem-solving and analytical skills.
• Ability to facilitate discussions and workshops with customers and internal stakeholders.
• Fluent Finnish and English language skills.

It would be beneficial if you also

• Understanding of integrations, APIs, and modern cloud-based solutions.
• Familiarity with Agile ways of working.
• Experience in software implementation or project delivery.
• Knowledge of healthcare regulations, including GDPR and national healthcare requirements.

As a Person, You

• Enjoy working closely with customers and building long-term relationships.
• Are proactive and solution-oriented.
• Can communicate complex topics in a clear and understandable way.
• Thrive in a collaborative environment and enjoy working across teams.
• Are curious, adaptable, and eager to continuously learn.

AI knowledge requirement

AI literacy is expected for this role. You will be comfortable using approved AI tools to improve quality and productivity in everyday work (e.g., drafting, summarising, analysing, and automating routine tasks). You can write clear prompts/instructions, critically evaluate and validate AI outputs, and apply sound judgement when results are incomplete, biased, or incorrect. You understand and follow company policies and applicable legal/regulatory requirements for confidentiality, privacy, security, and responsible AI use (including not sharing sensitive data in unapproved tools).

What's in it for you?

With us you will be part of the important and meaningful work of developing healthcare for all of us. You have an important mission to make a difference that really matters. In addition, as a company we offer you professional growth, open and friendly culture, and an outstanding work-life balance! We believe that our organizational culture is an important part of enabling you to be successful. We provide a flexible hybrid work model as part of our culture and way of working.

Finally, we also believe in curiosity and learning as a lifestyle. We want to encourage you to keep up that curiosity and deepen your knowledge on topics you’re interested in. For example, we host an annual 'Keep Learning Week', a week where everyone at Tieto has the possibility to join different training courses in a truly global setting.

Additional Information

At Tieto, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity. Diversity, equity and inclusion | Sustainability | Tieto

We perform background checks on all final candidates.