SLA Manager

Hitachi Energy; Vaasa; On-site; EUR 90,000 - 120,000; Full time

Job summary

Hitachi Energy in Finland seeks a Service Level Agreement (SLA) Manager for Grid Automation in Vaasa or Tampere. You will oversee domestic and global projects, typically SCADA/DMS and RTU deliveries to end customers, and lead the project team to meet scope, schedule, cost and safety targets.

This role offers development of project management skills across utility, industry, transportation and infrastructure sectors, with clear paths to senior positions, sales, or general management.

Qualifications

• B.Sc. or M.Sc. in Electrical Engineering.
• Project Management certification is considered as a benefit.
• Experience in SAP, MS Office and MS Project.
• Good communication skills in Finnish and in English.
• Willingness to work in flexible project team.

Responsibilities

• Leading the project team with clear guidelines, tasks and milestones, while motivating and providing feedback.
• Managing all aspects of the project to agreed-upon customer requirements and ensuring all technical, safety, quality and financial targets are met.
• Overseeing the development of project plan documents in relation to scope, budget, schedule, and risk management.
• Monitoring each stage of project implementation to ensure best practices in cost control, resource efficiency, risk management and health, safety and the environment.
• Identifying, analyzing and addressing project risks, with the regular sharing of lessons learned.
• Coordinating contract negotiation and claims with customers, in collaboration with the Supply Chain and Legal functions.
• Achieving project deliverables and compliance with contract requirements. Building strong relationships with customers and stakeholders.

Skills

Finnish language

English language

Communication skills

Flexible teamwork

Education

B.Sc. or M.Sc. in Electrical Engineering

Project Management certification

Tools

SAP

MS Office

MS Project

Job description

The opportunity

Hitachi Energy is looking for a Service Level Agreement (SLA) Manager at Grid Automation business in Vaasa or Tampere, Finland. You will be working on domestic and global projects that typically consist of SCADA/DMS and RTU deliveries to end customers. This is a role for someone who has good leadership and management skills as well as a strong “can-do” mindset. You will successfully secure that the team can plan, execute and complete the projects to our customers globally.

We offer you the opportunity to develop your project management competence in various ways and the possibility to work with both domestic and global customers in the areas of utility, industry, transportation and infrastructure. In this position, you will have the opportunity to further your career to a senior position, or in sales or general management.

How you’ll make an impact

• Leading the project team with clear guidelines, tasks and milestones, while motivating and providing feedback.
• Managing all aspects of the project to agreed-upon customer requirements and ensuring all technical, safety, quality and financial targets are met.
• Overseeing the development of project plan documents in relation to scope, budget, schedule, and risk management.
• Monitoring each stage of project implementation to ensure best practices in cost control, resource efficiency, risk management and health, safety and the environment.
• Identifying, analyzing and addressing project risks, with the regular sharing of lessons learned.
• Coordinating contract negotiation and claims with customers, in collaboration with the Supply Chain and Legal functions.
• Achieving project deliverables and compliance with contract requirements. Building strong relationships with customers and stakeholders.

Your background

• B.Sc. or M.Sc. in Electrical Engineering
• Project Management certification is considered as a benefit
• Experience in SAP, MS Office and MS Project
• Good communication skills in Finnish and in English
• Willingness to work in flexible project team

More about us

September 6, 2026. Interviews will be initiated as candidates apply, and the position will be filled once a suitable candidate is found.

If you have questions, please contact Jarmo Varmajoki, Service Operations Manager, tel. [phone].