Senior Specialist, Market Planning

Wolt - English; Helsinki; Hybrid; EUR 85,000 - 120,000; Full time

Job summary

Wolt is seeking a Senior Specialist, Global Market Planning to refine models and tools that plan courier supply globally. You will ensure the right supply levers are applied in each market and collaborate with regional teams to learn what works best.

The role sits at the crossroads of data, tooling, and operations; you’ll design tests, build models, and work with local teams to adjust plans based on ground reality. Hybrid work from Helsinki or Berlin is supported.

Qualifications

• 3+ years of experience in consulting, operations, analytics, or strategic business development in a fast-paced environment.
• Strong analytical and modelling skills, with a structured, pragmatic approach to solving complex problems.
• Experience designing and interpreting tests or causal analyses, and good judgment about what you can and can’t conclude from them in a marketplace setting.
• A systems view of supply: you consider trade-offs between levers and their knock-on effects on cost, courier experience, and customer experience.
• Comfort making and defending recommendations with incomplete data, and adapting your thinking when the facts change.
• Proficiency in SQL, Looker, and Excel/Google Sheets modelling. Python, Cursor, and Claude Code are a plus.
• An attitude for action and ownership beyond the obvious, always looking for opportunities to improve, with the determination to drive change.
• The ability to work across cross-functional teams and manage relationships with stakeholders, both local and global.
• A true culture champion who leads by example with collaboration, teamwork, and data-driven decision making, and who brings humility and respect to every interaction.
• Excellent written and oral communication skills in English.
• Based in Berlin or Helsinki, with the ability to work in a hybrid model from our Wolt office.

Responsibilities

• Develop the global planning model to deliver robust coverage across large and small cities, accounting for holidays and events.
• Allocate investments across markets by translating budgets into the right mix of levers per market.
• Test and learn in markets with local teams, shaping the approach and updating the plan with learnings.
• Build tooling to ensure correct supply levers are used effectively to hit targets across regions.
• Deep dive into problem areas, identify root causes, and implement corrective actions and improved planning approaches.
• Collaborate with regional leads, local operations, and central teams on plans, performance, and improvements.
• Support the rollout of global improvements across regions and test new concepts in planning and activation.

Job description

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

At Wolt, keeping courier supply healthy across every city we operate in is core to a great experience for both customers and couriers. As we’ve scaled to dozens of countries and hundreds of cities, planning & managing supply has grown from a market-by-market exercise into a global challenge: we need a system that plans well everywhere at once, from our largest metros to our smallest cities.

That’s where this role comes in. As Senior Specialist, Global Market Planning, you’ll help refine the models and tools at the heart of how we plan courier supply globally. You’ll make sure the right supply levers are pulled in the right markets, and you’ll help us learn which levers actually work. It’s a role at the crossroads of data, tooling, and operations. It’s for someone who is as comfortable designing a test or building a model as they are working out why a specific market is off plan and what to do about it.

You’ll be part of the Global Market Planning team and will partner closely with local operations and courier marketing so that our planning always reflects the reality on the ground.

What you’ll be doing

• Develop the global planning model: Help develop and refine our global supply planning model so it delivers robust coverage across both large and small cities, accounting for local context like holidays, special events, etc.
• Allocate investments across markets: Help optimize supply lever allocation, translating region and country budgets into the right mix of levers for each market.
• Test and learn in markets: Propose tests and actions within markets, in line with lever allocation, especially where we don’t yet know the right answer or don’t have enough data to rely on history. You’ll work with local teams and analytics to shape the approach and turn what we learn into the next plan.
• Build the tooling: Develop tools that ensure the correct supply levers are being used effectively across markets to hit our targets.
• Deep dive & solve: Investigate problem areas, identify root causes, and turn your findings into corrective actions and better planning approaches.
• Collaborate: Partner with regional supply leads, local operations teams, and central teams (finance, procurement, product, analytics) on plans, performance, and improvements.
• Improve how we work: Test and prove new concepts in planning, acquisition, onboarding, and activation, and support the roll-out of global improvements across regions.

Our humble expectations

• 3+ years of experience in consulting, operations, analytics, or strategic business development in a fast-paced environment.
• Strong analytical and modelling skills, with a structured, pragmatic approach to solving complex problems.
• Experience designing and interpreting tests or causal analyses, and good judgment about what you can and can’t conclude from them in a marketplace setting.
• A systems view of supply: you consider trade-offs between levers and their knock-on effects on cost, courier experience, and customer experience.
• Comfort making and defending recommendations with incomplete data, and adapting your thinking when the facts change.
• Proficiency in SQL, Looker, and Excel/Google Sheets modelling. Python, Cursor, and Claude Code are a plus.
• An attitude for action and ownership beyond the obvious, always looking for opportunities to improve, with the determination to drive change.
• The ability to work across cross-functional teams and manage relationships with stakeholders, both local and global.
• A true culture champion who leads by example with collaboration, teamwork, and data-driven decision making, and who brings humility and respect to every interaction.
• Excellent written and oral communication skills in English.
• Based in Berlin or Helsinki, with the ability to work in a hybrid model from our Wolt office.

Next steps

What to expect from our hiring process:

1. Talent Acquisition screen — an introductory conversation with our recruiter to learn more about your background and answer any initial questions about the role.
2. Hiring Manager interview — a deeper conversation with the team manager about your experience, the team, and what this role involves day to day.
3. Assignment — a practical task related to the role, giving you a chance to show how you approach real problems in this space.
4. Final interview — a conversation with a senior stakeholder to round out the process.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .