Senior Project Manager – Complex Delivery & Recovery

Vincit; Turku; Sur place; EUR 80 000 - 110 000; Plein temps

Résumé du poste

Vincit in Turku is seeking a Senior Project Manager to own demanding custom software projects, ensuring delivery is both successful and profitable. You will work closely with customers and delivery teams to create clarity when priorities shift, tighten decision rights, and manage commercial expectations.

You will maintain credible project forecasts, understand pricing and staffing implications, and drive changes through clear customer agreements to protect margins and maintain trust.

Qualifications

• Strong experience managing customer-facing software projects in a consulting or digital services setting.
• Proven ability to recover troubled projects and re-establish governance.
• Experience owning budgets, EAC, revenue, costs and forecasting.
• Practical understanding of pricing, staffing mix and rate structures.

Responsabilités

• Complex project delivery and profitability management: keep scope, forecasts, timelines, risks and profitability under control.
• Project recovery: assess, reconstruct facts, and lead a credible recovery plan until control is restored.
• Customer leadership: align stakeholders, clarify decision authority and reset expectations when needed.
• Commercial ownership & negotiation: handle estimates, scope changes and project re-baselining.
• Portfolio control: identify intervention needs and distinguish escalation from normal delivery noise.
• Teams & collaboration: protect delivery teams from stakeholders and remove blockers.

Connaissances

Customer-facing project management

Project recovery experience

Budgeting & forecasting

Staffing & rates awareness

Description du poste

What is the job like, really?

As a Senior Project Manager, you’ll take ownership of demanding custom software projects and work closely with customers and delivery teams to make sure we deliver the right things – successfully and profitably.

But there’s an important twist. Some projects become difficult for reasons that have little to do with technology. Stakeholders are not united. Decision authority is unclear. Additional and conflicting requirements appear after commitments have been made. Agreed ways of working are challenged, and scope, schedule and commercial reality begin to diverge. In this role, you’ll create clarity in those situations. You’ll establish decision‑making, make consequences visible, negotiate workable boundaries and restore delivery control while maintaining a constructive customer relationship.

This is also a commercial role. You’ll maintain a credible project forecast, understand how pricing, staffing, subcontracting and unbilled work affect profitability, and handle changes through clear customer agreements rather than allowing uncertainty to become margin leakage.

Here’s a Snapshot Of Your Key Responsibilities

• Complex project delivery & profitability – Own demanding software projects, keeping scope, forecasts, timelines, risks and profitability under control.
• Project recovery – Assess deliveries under pressure, reconstruct the facts, establish a credible recovery plan and lead execution until control has been restored.
• Customer leadership – Work with fragmented customer organisations, align stakeholders, clarify decision authority and reset expectations when necessary.
• Commercial ownership & negotiation – Handle estimates, scope changes, additional work, customer responsibilities, contract discussions and project re-baselining.
• Portfolio control – Identify projects requiring intervention, challenge forecasts and help distinguish genuine escalation from normal delivery noise.
• Teams & collaboration – Protect delivery teams from unresolved stakeholder conflict, remove blockers and create a clear path for executable work.

What are we looking for?

You’ll do well in this role if you understand both software delivery and the commercial reality of consultancy projects. You can move comfortably between steering groups, customer decision‑makers and delivery teams, and you know how to turn a difficult situation into a plan people can act on.

You enjoy working with complex customer organisations. You can listen carefully, challenge directly and remain constructive when stakeholders disagree or expectations need to be reset. You understand that sometimes progress requires a decision, a change agreement, a re‑baseline or an explicit stop to uncontrolled work.

You should also be comfortable supporting a wider delivery portfolio. This means recognising where intervention is needed, challenging optimistic assumptions and helping other Project Managers strengthen forecasting, governance, scope control and recovery practices.

Experience And Skills We Value

• Strong experience managing customer‑facing software projects, preferably in custom software, digital services or a consulting environment.
• Demonstrated experience recovering a troubled project, re‑establishing governance or taking control of a deteriorating delivery or commercial position.
• Experience owning project budgets, Estimate at Completion, revenue, delivery costs, scope, resourcing and forecasting.
• Practical understanding of customer rates, staffing mix