Senior Project Manager – Complex Delivery & Recovery

Vincit; Helsinki; On-site; EUR 80,000 - 110,000; Full time

Job summary

Vincit is seeking a Senior Project Manager to own demanding software projects, align with customers and delivery teams, and ensure profitable delivery. You will navigate cross‑functional stakeholders, clarify decision authority, and restore delivery control when projects become complex.

You will also manage forecast accuracy, pricing impacts, staffing and subcontracting, ensuring clear customer agreements and controlled scope. This is a strategic commercial and delivery leadership role.

Qualifications

• Experience managing customer-facing software projects in a consultancy or digital services context.
• Proven ability to recover troubled projects and re-establish governance.
• Experience owning budgets, estimates, revenue, and forecasting for delivery.
• Solid understanding of commercial dynamics in consultancy projects.

Responsibilities

• Complex project delivery and profitability: own scope, forecast, timelines, risks and margin.
• Project recovery: reconstruct facts and lead recovery plans to restore control.
• Customer leadership: align stakeholders, clarify decision authority and reset expectations.
• Commercial ownership & negotiation: manage estimates, scope changes and contract aspects.
• Portfolio control: identify interventions and challenge forecasts.
• Teams & collaboration: remove blockers and enable executable work.

Skills

Customer-facing projects

Project recovery

Budget ownership

Forecasting

Stakeholder management

Commercial awareness

Job description

What is the job like, really?

As a Senior Project Manager, you’ll take ownership of demanding custom software projects and work closely with customers and delivery teams to make sure we deliver the right things – successfully and profitably.

But there’s an important twist. Some projects become difficult for reasons that have little to do with technology. Stakeholders are not united. Decision authority is unclear. Additional and conflicting requirements appear after commitments have been made. Agreed ways of working are challenged, and scope, schedule and commercial reality begin to diverge. In this role, you’ll create clarity in those situations. You’ll establish decision‑making, make consequences visible, negotiate workable boundaries and restore delivery control while maintaining a constructive customer relationship.

This is also a commercial role. You’ll maintain a credible project forecast, understand how pricing, staffing, subcontracting and unbilled work affect profitability, and handle changes through clear customer agreements rather than allowing uncertainty to become margin leakage.

Here’s a Snapshot Of Your Key Responsibilities

• Complex project delivery & profitability – Own demanding software projects, keeping scope, forecasts, timelines, risks and profitability under control.
• Project recovery – Assess deliveries under pressure, reconstruct the facts, establish a credible recovery plan and lead execution until control has been restored.
• Customer leadership – Work with fragmented customer organisations, align stakeholders, clarify decision authority and reset expectations when necessary.
• Commercial ownership & negotiation – Handle estimates, scope changes, additional work, customer responsibilities, contract discussions and project re-baselining.
• Portfolio control – Identify projects requiring intervention, challenge forecasts and help distinguish genuine escalation from normal delivery noise.
• Teams & collaboration – Protect delivery teams from unresolved stakeholder conflict, remove blockers and create a clear path for executable work.

What are we looking for?

You’ll do well in this role if you understand both software delivery and the commercial reality of consultancy projects. You can move comfortably between steering groups, customer decision‑makers and delivery teams, and you know how to turn a difficult situation into a plan people can act on.

You enjoy working with complex customer organisations. You can listen carefully, challenge directly and remain constructive when stakeholders disagree or expectations need to be reset. You understand that sometimes progress requires a decision, a change agreement, a re‑baseline or an explicit stop to uncontrolled work.

You should also be comfortable supporting a wider delivery portfolio. This means recognising where intervention is needed, challenging optimistic assumptions and helping other Project Managers strengthen forecasting, governance, scope control and recovery practices.

Experience And Skills We Value

• Strong experience managing customer‑facing software projects, preferably in custom software, digital services or a consulting environment.
• Demonstrated experience recovering a troubled project, re‑establishing governance or taking control of a deteriorating delivery or commercial position.
• Experience owning project budgets, Estimate at Completion, revenue, delivery costs, scope, resourcing and forecasting.
• Practical understanding of customer rates, staffing mix