Senior Digital Infrastructure Technician — Secure IT & Virtualization

NATO Communications and Information Agency (NCIA); Mikkeli; On-site; EUR 61,000 - 73,000; Full time

Job summary

NATO Communications and Information Agency (NCIA) in Mikkeli, Finland, is seeking a Principal Technician (Digital Infrastructure) to establish and sustain secure server, storage, and data-centre services for NCIA staff. You will provision, configure, and maintain infrastructure across networks and provide principal-level support for Windows, AD, VMware, VDI, backup, and storage services.

Working with local users, service centres and remote teams, you will diagnose faults, monitor performance and

Qualifications

• Higher vocational training in a technical discipline with 3 years’ post-related experience.
• At least 3 years of experience implementing and managing servers, storage systems, data centres or cloud services.
• Experience as a system administrator in a Microsoft Windows environment.
• Knowledge of Microsoft server services, Veeam Backup and Replication, thin-client and office-product environments.
• Knowledge of VMware virtualisation products, VDI and related troubleshooting.
• Knowledge of HPE storage technologies and VMware vSAN.
• Scripting to automate system-administration processes using PowerShell or PowerCLI.
• A thorough knowledge of one NATO language, both written and spoken; some knowledge of the other is desirable.

Responsibilities

• Provision, configure and maintain server, storage, virtualisation and supporting infrastructure services.
• Administer Microsoft Windows Server, Active Directory, Group Policy, DNS, DHCP and associated services across multiple networks.
• Configure and troubleshoot VMware vSphere, Horizon, vMotion, VDI and related virtualisation platforms.
• Administer backup, recovery and secure storage services, including Veeam, HPE 3PAR, HPE Alletra and VMware vSAN.
• Monitor infrastructure load, performance and security events, and identify and resolve operational issues.
• Carry out backup, restore, system-software maintenance and preventative-maintenance activities.
• Automate routine system-administration activity using PowerShell, PowerCLI or other approved standard tools.
• Provide technical guidance and on-the-job training, and contribute to data-centre improvement and scalability plans.

Skills

Customer focus

Ownership

Judgement

Collaboration

Autonomy

Adaptability

Results delivery

Education

Higher vocational training in a technical discipline

Secondary education with 5+ years experience

Tools

Microsoft Windows Server

Active Directory

DNS/DHCP

VMware vSphere

VMware Horizon

VDI

Veeam Backup

HPE storage

PowerShell/PowerCLI

Job description

NATO Communications and Information Agency (NCIA) in Mikkeli, Finland, is seeking a Principal Technician (Digital Infrastructure) to establish and sustain secure server, storage, and data-centre services for NCIA staff. You will provision, configure, and maintain infrastructure across networks and provide principal-level support for Windows, AD, VMware, VDI, backup, and storage services.

Working with local users, service centres and remote teams, you will diagnose faults, monitor performance and