Samlink Business Analyst – Artificial Intelligence

Kyndryl; Espoo; On-site; EUR 60 000 - 80 000; Full time

Job summary

A leading technology solutions provider in Espoo is seeking a Business Analyst to bridge the gap between business needs and technical solutions. The ideal candidate will have extensive knowledge in banking operations, at least 3 years of experience in business analysis, and qualifications in AI. This role offers significant growth opportunities and a comprehensive benefits package focused on employee well-being.

Benefits

Flexible Working Hours

Continuous Learning and Mentorship Programs

Comprehensive wellbeing services

Team-building activities

Company-provided mobile phone

Digital solution for various benefits

Bicycle Benefit

Qualifications

• At least 3 years of experience in requirement specification and business analysis.
• Exposure to AI governance and responsible AI frameworks.
• Ability to grasp complex concepts quickly.

Responsibilities

• Serve as a key link between business needs and technical solutions.
• Conduct needs assessments and specify requirements for technology solutions.
• Collaborate with development teams and stakeholders for solution implementation.

Skills

Business knowledge of banking operations

Requirement specification experience

AI domain knowledge

Communication skills

Problem-solving skills

Software development understanding

Finnish language proficiency

English language proficiency

Education

Bachelor’s or Master’s degree in Computer Science

Job description

Overview

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are committed to moving forward to build a more equitable, inclusive world for our employees, customers and communities.

Samlink Is a Kyndryl Company. We are a forward‑thinking software company delivering innovative technology solutions to financial institutions, such as banks. Our portfolio includes data‑driven platforms and enterprise‑grade software that help banks and fintechs optimize operations, enhance customer experiences, and meet regulatory requirements.

We are looking for a Business Analyst to join our team. In this role, you will serve as a key link between business needs and technical solutions, ensuring that our services align with customer goals and industry best practices. You will work closely with customers and internal stakeholders to understand business needs, identify opportunities, and define clear, actionable requirements. Your responsibilities will include conducting needs assessments, specifying requirements for new or upgraded technology solutions, and documenting solution descriptions in a structured and understandable way. You will collaborate with development teams, product managers, designers, and third parties to ensure the successful implementation of solutions. You will also play a central role in identifying and driving opportunities in the field of data and AI, helping our customers unlock the full potential of emerging technologies.

In addition, we offer a comprehensive benefits package designed to support your well‑being and professional growth.

Benefits

• Flexible Working Hours: Options for flexible schedules and remote work.
• Continuous Learning and Mentorship Programs: Opportunities for training and professional development.
• BeWell: Comprehensive wellbeing services (Employee Assistance Program) for employees and their families, providing a broad range of accessible programs, policies, and practices that support physical, mental, social, and financial well‑being.
• Company Events: Team‑building activities and social events.
• Company‑Provided Mobile Phone: Mobile phones are provided for work and private use.
• ePassi: Digital solution for lunch, wellness, sports, culture, and commuting benefits.
• Bicycle Benefit

Please note that our offices are located in Espoo and Jyväskylä, and the candidate would need to be based in these areas.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer‑focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required skills and experience

• Business knowledge of banking operations and the financial sector, preferably in Payments
• At least 3 years of experience in requirement specification and business analysis in software development projects.
• Relevant experience in the AI domain, including exposure to AI governance and responsible AI frameworks.
• Excellent communication and collaboration skills with various stakeholders.
• Ability to quickly grasp complex concepts
• Experience with software development processes and understanding technical solutions.
• Proficiency in Finnish and English language.
• Bachelor’s or Master’s degree in Computer Science, Engineering, Management Information Systems, or a related field
• A continuous learning mindset and passion for innovation.

A security background check may be performed for those selected to Samlink positions, in accordance with the company recruitment guidelines and the Security Clearance Act.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. Our Kyndryl Inclusion Networks are one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state‑of‑the‑art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well‑being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company‑wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non‑profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact\'s Kyndryl email address.