Sales assistant, Aalto University Shop

Aalto University; Espoo; On-site; EUR 17,000 - 21,000; Part time

Job summary

Aalto University Shop is seeking 4-6 part-time Sales Assistants to deliver welcoming, high-quality customer experiences. You will work in-store and handle email and phone inquiries, support customers, restock, and process web shop orders while representing the university.

As a bachelor’s or master’s degree student at Aalto University, you will join a friendly team, develop retail skills, and contribute to an inviting campus shop environment in Espoo, Finland.

Qualifications

• Proactive attitude with a get-it-done mindset.
• Passionate about customer service.
• Interest in sales and general knowledge of retail.
• Good people skills and ability to work as part of a team as well as alone.
• Ability to manage time and handle multiple tasks simultaneously.
• Good communication skills.
• Good English and Finnish language skills.

Responsibilities

• Provide excellent customer service in store, by email and phone.
• Assist customers in finding what they need.
• Ensure store aesthetics and visual merchandising are up to standard.
• Restock the store.
• Handle store deliveries.
• Process web shop orders.
• Represent Aalto University.
• Deliver welcoming services and help visitors find what they need.

Skills

Customer service

Communication

Time management

Teamwork

English

Finnish

Education

Aalto University student

Job description

Aalto University is recruiting its own bachelor’s and master’s degree students to join the student employees team at Communications Services. Student employees work as student ambassadors in the university through a variety of roles, such as in student marketing, leading campus tours, representing Aalto at events and working with retail and branded merchandise. We are currently looking for 4-6 students interested in a shop-based role, working as sales assistants and helping provide a welcoming, high-quality customer experience at the Aalto University Shop.

As a Sales Assistant at the Aalto University Shop, you will:

• Provide excellent customer service and experience in store, by email and phone
• Assist customers in finding what they need
• Ensure store aesthetics and visual merchandising are up to standard
• Restock the store
• Handle store deliveries
• Process web shop orders
• Represent Aalto University
• Deliver welcoming services and help visitors find what they need

What’s in it for you?

We offer you an exciting opportunity to be involved in a rewarding customer‑centric team where your ideas and skills may help develop and shape our future retail experience.

In order to succeed, we expect that you are or have:

• Proactive attitude towards work, and a get‑it‑done mindset
• Passionate about customer service
• Have general knowledge and an interest in sales
• Good people skills and the ability to work as part of a team as well as alone
• Ability to manage time and handle multiple tasks simultaneously
• Good communication skills
• Good English and Finnish language skills

You are currently a bachelor's or master's degree student at Aalto University.

This is a part‑time, fixed term contract term until 31.12.2027. Working hours: 30-60 hours a month. Starting date: 04.01.2027.

For more information about this position, please contact Retail Operations Manager, Daniel Abild on October 26th between 14:00 and 15:00, or on October 28th between 11:30-12:30 on tel. [phone].

More about Aalto University:

• Aalto.fi
• youtube.com/user/aaltouniversity
• linkedin.com/school/aalto-university/
• www.facebook.com/aaltouniversity
• instagram.com/aaltouniversity

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Aalto University is where science and art meet technology and business. We shape a sustainable future by making research breakthroughs in and across our disciplines, sparking the game changers of tomorrow and creating novel solutions to major global challenges.

Our community is made up of 16 000 students and 5 200 employees, including 446 professors, working on our dynamic campus in Espoo, Greater Helsinki, Finland.

Diversity is part of who we are, and we actively work to ensure our community’s diversity and inclusiveness. This is why we warmly encourage qualified candidates from all backgrounds to join our community.