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Rovaniemi | Santa’s Igloos Arctic Circle: Receptionist

Vagomet Oy | Go On Hämeenlinna

Rovaniemi

On-site

EUR 20 000 - 40 000

Full time

22 days ago

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Job summary

A leading hotel company in Lapland is seeking a friendly and professional Receptionist for their location in Rovaniemi. This full-time, fixed-term position from November 2025 to March 2026 requires excellent customer service skills and the ability to work flexibly in shifts. Join a supportive team and create memorable experiences for guests while enjoying employee benefits.

Benefits

Positive working atmosphere
Employee benefits of Santa’s Hotels chain

Qualifications

  • Minimum 1 year of experience in a hotel front desk role.
  • Fluent in English, additional languages preferred.
  • Valid driver's license preferred.

Responsibilities

  • Ensure excellent customer service.
  • Manage smooth hotel operations.
  • Handle morning and evening shifts.

Skills

Excellent communication
Customer service skills
Flexibility
Team player

Tools

Opera Cloud PMS

Job description

Santa’s Hotels is one of the leading hotel companies in Lapland. Our international and elegant hotel chain offers accommodation and restaurant experiences as well as meeting and banquet services in Rovaniemi, Saariselkä, Luosto, Kalajoki, Levi and Kilpisjärvi.Santas Igloos Arctic Circle, 71 luxurious, spacious glass igloos, reception and Restaurant Arctic Eye are located at the Santa Claus Village on the Arctic Circle in Rovaniemi.Santas Hotels glass igloos are intended for year-round use. The new glass-roofed, air-conditioned igloos offer a whole new and interesting opportunity for experiencing Laplands ever-changing nature while enjoying the comforts of a hotel room.We are looking for a friendly and professional RECEPTIONISTto join our team in Rovaniemi, Arctic Circle, for morning and evening shifts. The position isfixed-term (November 2025-March 2026) and full-time (112,5h/3 weeks).As a receptionist you are responsible for ensuring excellent customer service and smooth operation of the hotel services.If you want to create memorable experiences for customers, you are the kind of person we are looking for. You are able to react with good judgement, are self-directed and proactive team player who stays focused even when things get busy. Previous experience in a similar role will be especially beneficial. Our working language is English.We expect you to have:
Minimum 1 year of experience in a hotel front desk role
Skills inOpera Cloud PMS (as an advantage)
Excellent communication and customer service skills
Flexibility to work both morning and evening shifts
Fluent speaking and writing English skills, additional languages, suchas Spanish/German/French/Italian
Valid drivers license (as an advantage, especially manual transmission)
Own car is a plus (limited availability of public transportation)
We offer you:
A positive working atmosphere and a supportive team
Employee benefits of Santa’s Hotels chain
Salary: According to the MaraTES collective agreement or experience/skills-based contract salary
The application period ends on 31.7.2025, but the position will be filled as soon as a suitable candidate is found.For more informationPolina Kiseleva, FO Managerpolina.kiseleva@santashotels.fi

Employment relationship:Employment
Work start date:According to agreement
Wage:Other
Working time:Daytime work, Evening work, Periodic work, Weekdays, Weekends, Shift work
Number of positions:1
Source: Job Market Finland/Työmarkkinatori

Osaamisalue: Hotelli-, ravitsemus- & matkailuala

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