Retail Sales Associate - French Speaking

Harding+; Helsinki; On-site; EUR 30,000 - 54,000; Full time

Benefits offered by this job

Accommodation on board

Meals on board

Visas provided

Training provided

Contract role at sea

Job summary

Harding+ is leading the way in innovative onboard cruise retailing, working with cruise line and brand partners to make every cruise better. We stay at the forefront of retailing and have won Cruise Retailer of the Year awards.

We are seeking a French-speaking Retail Sales Associate to live and work on a cruise ship, travel the world, deliver exceptional customer service, and promote a premium range of products. Accommodation, meals, visas, and bespoke training are provided.

Qualifications

• Strong retail background and knowledge of premium or luxury products.
• French speaking required.
• Excellent face to face customer service and sales ability.
• Motivated and driven to achieve sales targets.
• Proven ability in showcasing luxury items.
• Adaptable to change and able to work in a high-pressure environment.
• Strong team player with goal orientation.

Responsibilities

• Living and working on a cruise ship (worldwide travel).
• Creating an exceptional and memorable retail experience for guests on board.
• Maximising sales by promoting a premium range of products.
• Developing extensive knowledge of all products and brand culture.
• Exceeding sales targets and participating in promotional events.

Skills

Premium/Luxury retail

French speaking

Customer service

Sales targets

Job description

Are you a French speaking Retail Sales Associate, looking for a unique opportunity to sell premium and luxury brands whilst travelling to different parts of the world?
Do you have proven experience of providing excellent customer service, creating memorable and immersive experiences, allowing guests to indulge themselves in a creative and enjoyable retail environment?
If so, the big question is… are you tired of life on the high street, or have you worked at sea before and want to return?

About Us

Harding+ is leading the way in innovative onboard cruise retailing, working closely with our cruise line partners and brand partners to ‘make every cruise better’. We stay at the forefront of retailing and consistently provide outstanding customer service, culminating in winning the Cruise Retailer of the Year award for 2022 ,2023 and 2025.

What You Will Be Doing

• Living and working on a cruise ship (you could be anywhere in the world!)
• Creating an exceptional and memorable retail experience for guests on board
• Maximising sales by promoting a quality range of products through a variety of in-store events
• Developing detailed and extensive knowledge of all products as well as the brand culture
• Exceeding sales targets and participating in promotional events such as fashion shows and presentations

Who You Are

• Strong retail background and knowledge of premium or luxury products
• French speaking
• Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills
• Motivated and driven to achieve sales targets
• Proven ability in showcasing luxury items
• Adaptable to change and able to work in a high-pressure environment
• A strong team player who is goal orientated

What You Will Receive

• Competitive salary and target-based commission structure
• Accommodation and meals on board
• Necessary visas and seafaring documents to work at sea
• Dedicated in-house bespoke training across sales, product and brand
• Contract role, working and living at sea for up to 6 months at a time, with a 1-2 month break at home between contracts

Your adventure starts here!