Reception Desk Officer on Saturdays

Ranskan instituutti Suomessa; Helsinki; On-site; EUR 17,000 - 22,000; Part time

Job summary

The French Institute of Finland in Helsinki is seeking a friendly, reliable receptionist to welcome visitors, manage the coffee area, and support library users during weekend shifts.

The role requires good English (C1) and French (B2 recommended); training will be provided for Librarika and AEC. Previous reception/library/shop experience is a plus. 6-month fixed-term contract with renewal.

Qualifications

• Previous experience in reception, a library or a shop is a plus.
• English: C1 level required.
• French: B2 level recommended.

Responsibilities

• Welcome and assist visitors
• Set up and manage the coffee area
• Welcome visitors to the library and assist library users
• Handle book check-outs and returns
• Assist with the shop, including handling payments via MobilePay

Skills

Customer service

Communication

Public interaction

Tools

Librarika

AEC

Job description

We are looking for a friendly, dynamic, reliable and organised person with a sense of customer service and good communication skills, who enjoys interacting with children, families and the general public.

Working hours: Saturday, 9:30 am-2:00 pm Location : French Institute of Finland - Tehtaankatu 27-29 D, 00150 Helsinki Contract: 6-month fixed-term contract, renewable

Your responsibilities

Welcome and assist visitors

Set up and manage the coffee area

Welcome visitors to the library and assist library users

Handle book check-outs and returns

Assist with the shop, including handling payments via MobilePay

Profile

Previous experience in reception, a library or a shop is a plus.

Training will be provided on the tools used (Librarika, AEC).

English : C1 level required French : B2 level recommended

Employment relationship: Employment

Wage: Other

Working time: Daytime work, Weekends

Number of positions: 1

Osaamisalue: Asiakaspalvelu, Hallinto- & toimistotehtävät, Hotelli-, ravitsemus- & matkailuala