Pro Sales Rep, Greenhouse

Mulhall's Nursery, Inc.; Säkylä; Vor Ort; EUR 37.000 - 49.000; Vollzeit

Benefits dieser Stelle

Plant discount

Full benefits package

Career growth opportunities

Zusammenfassung

Mulhall's Nursery, Inc. is seeking a Greenhouse Pro Sales Rep to own the Pro customer relationship and ensure seamless order fulfillment.

You will assist Pros in selecting plants, stage orders in advance, and respond promptly to needs in alignment with our mission to beautify outdoor spaces. As a member of the Greenhouse team, you will collaborate with Merchandising and Pro Sales to meet Pro customer needs, manage the order staging process, and become a go-to trainer and support contact for the

Qualifikationen

• 2+ years of customer service experience preferred.
• Proficiency in Microsoft Office and basic computer skills.
• Ability to juggle multiple priorities under pressure.

Aufgaben

• Own the relationship between Mulhall's and Pro customers.
• Help Pros find the perfect plants and stage orders in advance.
• Be available to address needs and inquiries as they arise.
• Lead order staging and assemble orders from pick lists.
• Facilitate daily Master Pick List and scheduling processes.

Kenntnisse

Customer service experience

Microsoft Office

Multi-tasking under pressure

Team collaboration

Tools

Microsoft Office Suite

Jobbeschreibung

A BIT ABOUT YOU

Diligent and thoughtful, you find comfort in the details and take pride in precision. You work thoroughly and with a sense of urgency, leaving nothing to chance – all with a passion for elevating our community’s outdoor spaces. Being of service is rewarding to you, and you’re known to be understanding, people-oriented, and persistent. With your keen sense of duty and penchant for planning, you bring a supportive and grounded presence wherever you go.

A BIT ABOUT US

We like plants, people, and beautiful spaces. John Mulhall came to Omaha in 1953 to landscape, and now, three generations later, we’re as committed as we’ve ever been to making Omaha a more beautiful place to live. Today we’re a team of a few hundred people, but our focus remains the same: working together to engage our community and share our passion for the beauty of the natural world. And we have fun doing it.

A DAY IN THE LIFE

As the Greenhouse Pro Sales Rep, you’ll report to the Greenhouse Manager. While a member of the greater Greenhouse team first, you’ll own the relationship between Mulhalls and our Pro customers. Your primary duties will include helping Pros find the perfect plants, staging their orders in advance, and being readily available as their needs arise – all in line with our vision to be the most loved plant shop in the country.

YOUR IMPACT

• Model our Customer Journey: The 15:5 Rule, Be the Guide, Keep It Seamless, Forget-Me-Nots, and Close the Deal
• Champion the Pro experience, partnering with our Merchandising + Pro Sales team to manage the needs of our Pro customers
• Lead the order staging process, assembling individual orders based on each order’s pick list
• Facilitate the Master Pick List process in alignment with the Master Pick Schedule on a daily basis
• Make yourself a go-to person and a champion of training, follow-up, and delegation of tasks – for the whole Greenhouse and your focus area

WHAT WE’R LOOKING FOR

• A belief in and passion for our purpose – beautifying our community
• 2+ years of customer service experience preferred
• Proficiency in the Microsoft Office suite
• The ability to manage multiple, competing priorities with a consistently positive response to pressure
• The ability to bend and lift 50 pounds, stand for long periods, and work in a variety of weather conditions
• A supportive team player who anticipates problems and works collaboratively to solve them

WHAT WE OFFER

• An inclusive, passionate, and fun work environment
• The opportunity to grow your career in concert with the natural world
• Great potential for personal and professional growth
• An amazing discount on all the plants and plant things you love
• Competitive pay and access to a full benefits package including 401(k), 401(k) match, PTO, paid holidays, medical, vision, dental, family leave, company-paid short-term disability insurance coverage, an Employee Assistance Program for free and confidential mental health, legal, and financial services, referral bonuses, Health Savings Account (HSA) and Flex Spending Account (FSA) options, pet insurance package options, wellness partnerships, community membership partnerships, and retail discount partnerships