Onsite Resident Engineer: Network Security & Juniper

Linnk Group; Helsinki; On-site; EUR 60,000 - 90,000; Full time

Job summary

Linnk Group is seeking a Resident Engineer to work on site with HPE Networking customers in Helsinki, focusing on security products and technologies. The role provides high-quality customer engineering and operational support, collaborating with customer teams and HPE Networking support to ensure satisfaction.

Key duties include configuring devices, maintaining SRX/MX documentation, diagnosing faults, training customer staff, and coordinating with HPE and partners on security design and

Qualifications

• Experience configuring Juniper SRX and MX devices.
• Ability to prepare and maintain technical documentation.

Responsibilities

• Assist operations team with device configurations and validation for installations, changes, and upgrades.
• Prepare and maintain documentation for SRX- and MX-device families.
• Proactively solve network issues and verify security infrastructure behavior.
• Assist Security Operations Centre teams in fault diagnosis procedures.
• Configure MX/SRX platforms including VRFs, NAT, IPSec VPNs, and security zones.
• Generate weekly reports updating customer staff on issues.
• Participate in design exercises impacting network security devices.
• Assist with security testing to ensure device integrity.
• Train customer staff on HPE Juniper equipment and functionality.
• Troubleshoot network issues and open TAC cases.
• Liaise with HPE networking groups and partners; provide feedback.
• Submit problem reports and feature requests to relevant groups.
• Advise on and demonstrate new software/hardware features.
• Develop and maintain relationships with key contacts.

Skills

Network troubleshooting

Documentation

Customer support

Security fundamentals

Tools

Juniper SRX

Juniper MX

IPSec VPNs

Job description

Linnk Group is seeking a Resident Engineer to work on site with HPE Networking customers in Helsinki, focusing on security products and technologies. The role provides high-quality customer engineering and operational support, collaborating with customer teams and HPE Networking support to ensure satisfaction.

Key duties include configuring devices, maintaining SRX/MX documentation, diagnosing faults, training customer staff, and coordinating with HPE and partners on security design and