Night Receptionist

Star Arctic Hotel; Rovaniemi; On-site; EUR 17,000 - 23,000; Full time

Benefits offered by this job

Shared accommodation close to centre

Bondata support during your employment

Job summary

Star Arctic Hotel in Saariselkä seeks a night receptionist for the winter season 2026-2027. The role covers guest check-in and check-out, night-time duties, reporting, and preparing for the next day. You will work independently on the night shift, ensuring smooth operations with high-quality service.

Fluent English and prior reception experience are required; knowledge of Mews or FareHarbor is a plus. Contract is full-time fixed-term from mid-November to end of March 2027, with salary per

Qualifications

• Night receptionist experience and/or front desk background.
• Independent, solution-oriented approach to shifts.
• Excellent customer service and communication skills.
• Fluent English; international guests in a Nordic resort.
• Knowledge of Mews or Fareharbor is a plus.

Responsibilities

• Handle guest check-in and check-out during night shifts.
• Process reports and prepare for the next day’s operations.
• Provide high-quality customer service and respond to guest needs.
• Work independently on the night shift to ensure smooth operations.

Skills

Night receptionist experience

Fluent English

Independent work approach

Customer service skills

Tools

Mews / Fareharbor systems

Job description

Are you the night receptionist we are looking for at Saariselkä? Star Arctic Hotel is situated at a unique location at the top of a fell, in the Arctic wilderness with stunning national park scenery. The hotel offers premium accommodation in spectacular suites where guests can sleep above the clouds and enjoy Lapland’s quietness at its best. Tailor-made full-service packages make holidays effortless, and the diverse activities offer something for every taste. The onsite restaurant Kaunis serves Lapland-inspired flavors in both the restaurant and bar, and the evening can end by the fireplace in the lounge bar. The hotel’s motto Passion for Lapland is visible in everything we do. We are now seeking a skilled night receptionist for Saariselkä for the winter season 2026-2027.

As night receptionist you work when others sleep. Day-to-day duties include guest check-in and check-out for high-quality accommodation, processing reports, customer service, and preparing for the next day. You will work independently on the night shift and ensure smooth hotel operations. We hope you have previous reception experience, an independent work approach, and fluent English.

The full-time fixed-term contract begins mid-November and lasts until the end of the winter season, March 2027, for 90 hours/3 weeks. We follow the Hospitality and Catering industry collective agreement; salary according to agreement and experience. Accommodation is arranged in Saariselkä centre, with a private room at a reasonable rent.

We offer:

• a high-quality workplace with room for personal growth
• good orientation to duties and supportive team
• opportunities to enjoy Saariselkä’s nature
• shared accommodation close to the centre
• Bondata support during your employment

We look for:

• education and/or previous night receptionist experience
• independent and solution-oriented approach
• excellent customer service skills
• fluent English (team and guests are international)
• knowledge of Mews / Fareharbor systems is an asset
• driver’s license B and own car help with commuting and moving around the area

Salary follows the Tourism, Catering and Leisure Services collective agreement, with due regard to experience.

Star Arctic Hotel, established in 2016, is a privately owned hotel offering guests high-quality accommodation and premium service in Lapland’s stunning scenery. The main building and every room offer breathtaking views of the surrounding nature. In winter guests can watch the northern lights from the hotel and experience the Arctic atmosphere from their own accommodation. Our operation is grounded in quality service, comfortable accommodation and warm, attentive customer service. Location: Ylämajantie 1, 98030 Saariselkä. Email: [e-mail].