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A global leader in the elevator and escalator industry is seeking a Manager of Digital Transformation to enhance operational efficiency and customer satisfaction through digital initiatives. The role involves leading cross-functional teams and ensuring impactful solutions are delivered in alignment with the business strategy.
KONE is a global leader in the elevator and escalator industry: our job is to make the world's cities better places to live. At KONE, our mission is to improve the flow of urban life. As a global leader in the elevator and escalator industry, KONE provides elevators, escalators, and automatic building doors, as well as solutions for maintenance and modernization, which add value to the life cycle of any building.
Commercial & Operations ensures we are the most competitive in each of our businesses, throughout the lifecycle. We do this through a step change in value creation for all our stakeholders and enabling success for our Areas and frontlines. Commercial and Operations has a crucial role in helping KONE to be faster, nimbler, helping our frontlines to serve our customers better than any other company in the industry.
We are now looking for a dynamic and strategic
Manager, Digital Transformation
to join our Customer Solutions Engineering (CSE) Transformation and Digital development team.
In this role you will accelerate the digital journey for our new equipment and modernization sales and customer solutions engineering to enhance operational efficiency, customer satisfaction and business growth.
You will lead and executedigital transformation initiatives aligned with our business strategy. You will collaborate with sales, customer solutions engineering, IT, and external partners to identify pain points and design impactful solutions. You will drive automation, data-driven decision-making, and innovation across teams. You will own project scope, resources, and timelines-ensuring delivery of high-value outcomes. You will act as the business owner in IT collaborations, ensuring solutions are fit-for-purpose. You will report directly to the Director, CSE Transformation and Digital Development.
To succeed in this role, you should have:
Proven experience in digital operating model transformations and project management.
Strong ability to translate business needs into digital opportunities.
Experience leading cross-functional, international teams.
Hands-on skills in process mapping, workshop facilitation, and user engagement.
Familiarity with tools like Salesforce, Microsoft Dynamics, HubSpot, or SAP is an asset
Excellent communication and stakeholder management skills.
A design mindset-comfortable with experimentation and learning fast.
Commercial awareness and understanding of B2B technical sales environments.
Full professional proficiency in English; other major KONE language is a plus.
You'll Thrive If You Are
A proactive self-starter who brings structure and drives progress.
A connector who builds trust and alignment across teams.
Comfortable juggling multiple projects and navigating ambiguity.
Passionate about delivering measurable results and continuous improvement.
What we offer
This is a hands-on, high-impact role where you'll shape and execute our digital roadmap. You'll work closely with leadership and frontline teams to bring meaningful change to life. If you're energized by innovation, collaboration, and making things happen-this is your opportunity.
The preferred location is in Espoo Finland or flexible location on one of the KONE frontlines.
Want to #joinourflow?
For further information please contact Katja Rusan, Director, CSE Transformation and Digital Development / Customer Solutions Engineering, via email katja.rusan@kone.com or calling +358 405022182 on June Thursday 26th / Friday 27th during business hours (EET time zone).
If you see that you have the experience and qualities to be successful in this role, please submit your application with your updated CV and cover letter via our Careers site latest by July 13th 2025.
#LI-GO
Keskitymme KONEella luomaan innovatiivista ja yhteistyöhön perustuvaa työskentelykulttuuria, jossa jokaisen panosta arvostetaan. Työntekijöiden sitoutuminen on meille avainasemassa, ja rohkaisemme jokaista osallistumaan ja jakamaan tietoa ja ideoita. Yritysvastuu on oleellinen osa yrityskulttuuriamme ja päivittäisiä toimiamme. Noudatamme eettisiä liiketoimintamenettelyitä ja pyrimme kehittämään yhdessä tekemisen kulttuuria, jossa työntekijät luottavat toisiinsa ja kunnioittavat toisiaan ja jossa hyvät suoritukset huomioidaan. Erinomaisena työpaikkana olemme ylpeitä voidessamme tarjota erilaisia kokemuksia ja mahdollisuuksia, joiden avulla saavutat ura- ja henkilökohtaiset tavoitteesi ja voit elää terveellisesti ja tasapainoisesti.
Lue lisää www.kone.com/careers