Levi Winter Operations Lead

Safartica Oy; Kittilä; On-site; EUR 28,000 - 39,000; Full time

Job summary

Safartica Oy in Levi is seeking an Operations Supervisor for winter season 2026-2027. You will plan, execute, and supervise daily operations, acting as the lead for safari guides and handling logistics, customer service, and reservations.

Work revolves around English communication with local suppliers, occasional Finnish language use is advantageous. The role requires flexibility across daytime, evening, and night shifts during weekdays and weekends in Levi.

Qualifications

• Experience in tourism business is required.
• Fluent English is mandatory; Finnish is a plus.
• Knowledge of Levi area helps planning logistics.
• Valid B-class driving license is required.
• Strong organization and efficiency under pressure.

Responsibilities

• Plan, execute and supervise daily operational work.
• Act as the closest supervisor for safari guides and coordinate logistics.
• Handle customer service by email, phone and in-person.
• Describe and sell activities; use reservation systems and operate cashier.
• Coordinate with operations team and suppliers.

Skills

Tourism experience

Fluent English

Levi area knowledge

B license

Organizational skills

Adaptability under pressure

Sales mindset

MS Office

Tools

Travius reservation system

Bókun reservation system

MaraPlan work-hour system

Job description

Safartica Oy in Levi is seeking an Operations Supervisor for winter season 2026-2027. You will plan, execute, and supervise daily operations, acting as the lead for safari guides and handling logistics, customer service, and reservations.

Work revolves around English communication with local suppliers, occasional Finnish language use is advantageous. The role requires flexibility across daytime, evening, and night shifts during weekdays and weekends in Levi.