Hybrid in Helsinki or Stockholm
Workster is partnering with a leading international provider of integrated networking solutions for the hospitality sector to recruit a Key Account Manager for Sweden and the Nordics. This is an exciting opportunity for a strategic and commercially driven individual to manage key client relationships in a fast-paced and innovative tech environment focused on high-speed internet, IPTV, casting, and network infrastructure.
Your Role
- Serve as the main point of contact for assigned key accounts across the Nordic region.
- Manage the full sales lifecycle: from RFP/RFI responses to closing deals and maintaining long-term partnerships.
- Retain and grow strategic accounts by identifying upselling, cross-selling, and new business opportunities.
- Collaborate with technical and operations teams to ensure exceptional service delivery and issue resolution.
- Develop account plans and maintain accurate records in the CRM system.
- Monitor market trends, competition, and customer needs to inform business strategy.
- Actively contribute to team success by sharing insights and supporting colleagues.
Your Qualifications
- Proven experience in Key Account Management or B2B sales, ideally in hospitality tech or networking solutions.
- Familiarity with hospitality operations and decision-makers is a strong advantage.
- Strong ability to build relationships and negotiate with senior stakeholders.
- Experience with CRM tools (Salesforce or similar), sales reporting, and pipeline development.
- Fluency in English and at least one Nordic language.
- Excellent communication, time management, and organizational skills.
- Ability to work independently and manage multiple priorities.
- Willingness to travel across the region for client and internal meetings.
The Offer
- Join a forward-thinking company with cutting-edge hospitality solutions.
- Work in a hybrid model with office days and regional travel.
- Dynamic, international team culture with growth opportunities.
- Performance-driven environment with clear targets and development paths.
- Benefits package including bonus potential and flexible working support.