Join Our Greece Team: Customer Support Agent role for English Speakers

United Talent Acquisition; Helsinki; On-site; EUR 21,000 - 28,000; Full time

Benefits offered by this job

Private health insurance

Paid training

Clear career progression paths

Remote work option available

Private health insurance

Paid training and learning

Clear career progression paths

Remote work option

Job summary

A leading recruitment agency is seeking a Customer Support Agent fluent in English for roles based in Greece. Responsibilities include handling customer queries and resolving various issues. The position offers competitive salary, private health insurance, and relocation support, making it an excellent opportunity for those looking for a fresh start in a vibrant location.

Qualifications

• Fluency in English is required.
• Strong communication and interpersonal skills are necessary.
• Must have a customer-focused mindset.
• Willingness to relocate to Greece (relocation support provided).
• For some projects: Technical knowledge or B2B cloud experience
• For specific roles: Minimum age of 21

Responsibilities

• Act as the first point of contact for customers.
• Handle queries via phone, email, or chat.
• Resolve issues related to products, orders, accounts, or technical concerns.
• Adapt quickly to new tools and processes
• Work collaboratively with team leaders and quality teams to improve customer satisfaction
• Contribute to a positive and inclusive team environment

Skills

Fluent English (B2 level or higher)

Strong communication and interpersonal skills

Customer-focused mindset

Problem-solving abilities

Problem-solving

Job description

Join Our Greece Team: Customer Support Agent role for English Speakers

About the job Join Our Greece Team: Customer Support Agent role for English Speakers

IMPORTANT: Only apply if you meet one of the following conditions:

You hold EU citizenship

You possess a Full-purpose or Specific-purpose Work Permit Card for Greece

You have a Certificate of Protection (refugee status)

Location: Athens, Thessaloniki, or Chania, Greece (On-site or Remote - Relocation included)

Language Requirements: Advanced English (C1+)

Contract Type: Full-time

Relocation Support: Flight ticket, 2-week hotel accommodation, airport pickup, and real estate assistance

Ready to start a new chapter in both your career and personal life? This is your chance to join a global leader in telecommunications while enjoying the incredible lifestyle Greece offers.

Why Greece? Why This Role? Picture yourself finishing your workday with a sunset over the Aegean Sea, exploring ancient ruins on weekends, or enjoying world-famous Greek cuisine after hours. With more than 3,000 islands, a mild climate, and a lower cost of living, Greece offers the perfect balance of professional development and personal wellbeing.

You will join an international team, working on impactful customer service projects for well-known global brands.

Responsibilities

• Act as the first point of contact for customers
• Handle queries via phone, email, or chat
• Resolve issues related to products, orders, accounts, or technical concerns
• Adapt quickly to new tools and processes
• Work collaboratively with team leaders and quality teams to improve customer satisfaction
• Contribute to a positive and inclusive team environment

Qualifications

• Fluency in English (B2 level or higher)
• Strong communication and interpersonal skills
• Customer‑focused mindset with good problem‑solving abilities
• Willingness to relocate to Greece (relocation support provided)
• For some projects: Technical knowledge or B2B cloud experience
• For specific roles: Minimum age of 21

What’s Offered

• Full‑time employment with competitive salary
• Private health insurance
• Paid training and continuous learning opportunities
• Clear career progression paths
• Remote work option available for certain roles
• Vibrant, multicultural work environment

Please note: Details about the client, project, and exact compensation will be shared during the recruitment process.