IT Support Field Technician - Decommissioning Project

Fortis Hayes; Espoo; On-site; EUR 35 000 - 50 000; Full time

Job summary

A leading technology services provider is seeking an IT Support Field Technician in Espoo, Finland. This role involves physically decommissioning IT assets and ensuring compliance with safety and security standards. Ideal candidates will have hands-on experience with hardware from major vendors like HP, Dell, and Cisco, along with strong organizational skills. The position offers the opportunity to work on a global project in a dynamic environment.

Qualifications

• Proven experience as an IT Support Technician or similar role.
• Strong emphasis on practical experience with hardware.
• Excellent documentation skills required.

Responsibilities

• Decommission IT assets across multiple international sites.
• Update asset inventories with accuracy.
• Coordinate with the Project Manager for progress reporting.

Skills

Experience as an IT Support Technician

Practical experience with hardware decommissioning

Familiarity with HP, Dell, and Cisco hardware

Ability to follow instructions with accuracy

Physical capability to lift 50 lbs

Excellent organizational skills

Education

CompTIA A+ or equivalent certification

Job description

Overview

We are seeking experienced IT Support Field Technicians for a large-scale, global project to decommission and dispose of data center hardware. This role focuses on the physical de-racking, inventory management, and secure preparation of servers, networking gear, and related equipment. The ideal candidate is proficient with hardware, meticulous with documentation, and adept at following precise procedures in a data center environment.

Responsibilities

• Execute the physical decommissioning of IT assets including HP, Cisco, and Dell servers, blade chassis, switches, and wireless controllers across multiple international sites.
• Follow detailed project plans to safely power down, unrack, label, and package equipment for secure transport.
• Accurately update asset inventories using provided tracking systems, ensuring a clear chain-of-custody for all equipment.
• Adhere strictly to all client security policies and data destruction protocols.
• Coordinate with a central Project Manager to report daily progress and resolve any on-site logistical issues.
• Ensure all work is performed in accordance with health and safety standards.

Required Qualifications & Skills

• Proven experience as an IT Support Technician, Field Technician, or similar hands-on role.
• Strong emphasis on practical experience with hardware decommissioning, installation, or maintenance.
• Familiarity with hardware from major vendors like HP, Dell, and Cisco.
• Ability to methodically follow instructions and checklists with a high degree of accuracy.
• Physical capability to lift and move heavy equipment (up to 50 lbs / 23 kg).
• Excellent organizational and documentation skills.

Preferred Qualifications

• CompTIA A+ or equivalent certification.
• Prior experience with IT Asset Disposition (ITAD) or data center migration projects.
• Awareness of data security standards (e.g., NIST 800-88).