IT Product Owner, Operations Control

Finnair Plc; Vantaa; On-site; EUR 65,000 - 90,000; Full time

Benefits offered by this job

wide leisure travel benefit

Sickness Fund insurance benefit

Epassi benefits for sport, culture,...

gyms around the Finnair campus

activities organized by hobby clubs

Job summary

Finnair is seeking an IT Product Owner for Operations Control to lead digital applications supporting daily operations and decision making. You will collaborate with stakeholders, Digital teams, and vendors to translate needs into actionable development work and ensure alignment with enterprise architecture.

Strong emphasis on understanding airline operations, agile practices, and end-to-end delivery of features that improve efficiency and safety across Operations Control.

Qualifications

• Several years of experience in IT product ownership, application development, business analysis, or similar roles.
• Experience in requirements management, prioritization, and coordinating deliveries.
• Strong interest in operations and how technology can improve them.

Responsibilities

• Own and maintain the product backlog, priorities, and roadmap for Operations Control apps.
• Work with stakeholders to understand processes, identify improvements, and define needs.
• Translate needs into requirements, user stories, and acceptance criteria.
• Prioritize development based on business value, needs, dependencies, and resources.
• Coordinate development with internal teams, architects, and external vendors.
• Ensure solutions align with architecture and integration landscape.
• Coordinate testing, releases and implementation of new features.
• Gather user feedback and drive continuous improvement.
• Support lifecycle management, upgrades, maintenance, and issue resolution.

Skills

Analytical skills

Problem solving

Communication skills

Collaborative working style

Ownership

Education

Bachelor's or Master's degree in a relevant field

Tools

APIs

Software architecture

Job description

Finnair is a diverse community of professionals who work ambitiously, with a big heart and strong commitment. A strong safety culture is our priority and at the core of our everyday work — something we never take for granted. We are also committed to doing our share in solving the climate challenge by determinedly following our science-based pathway to decarbonize our operations. We find meaning in our purpose: With our heart in Finland, we make every journey better, today and tomorrow. Our values — Always Safe, Customer at Heart and Stronger Together — guide us in everything we do.

Intelligent Operations is a new organization within Finnair Digital, focused on accelerating the digital transformation of airline operations. We bring together expertise in technology, data, architecture, integrations, and operational development to build reliable digital capabilities that support operational workflows and decision-making across the airline.

IT Product Owner, Operations Control

We are now looking for an IT Product Owner, Operations Control to join our Intelligent Operations team at Finnair. In this role, you will be responsible for the development and continuous improvement of digital applications supporting Finnair's Operations Control. These include vendor applications, internally developed solutions, and integrations that support daily operations and decision-making. We are looking for someone with a genuine interest in airline operations and a good understanding of technology. You will work closely with operational stakeholders to understand their daily work, the challenges they face, and how digital solutions can help.

As an IT Product Owner, you will work with business stakeholders, internal Digital teams, architects, and external vendors to plan and deliver development initiatives. You will need to understand both business needs and technical considerations, including how applications and integrations fit into the wider IT landscape.

Main responsibilities

• Own and maintain the product backlog, development priorities, and roadmap for assigned Operations Control applications
• Work with operational stakeholders to understand business processes, identify improvement opportunities, and define development needs
• Translate business needs into clear requirements, user stories, and acceptance criteria
• Prioritize development based on business value, operational needs, technical dependencies, and available resources
• Coordinate development activities with internal Digital teams, architects, and external vendors
• Work with architects and technical teams to ensure that solutions align with the existing architecture and integration landscape
• Coordinate testing, releases, and the implementation of new features with relevant stakeholders
• Gather user feedback, follow up on delivered solutions, and drive continuous improvement
• Support application lifecycle management, including upgrades, maintenance, and resolution of operational issues.

Our expectations

• Several years of experience in IT product ownership, application development, business analysis, application management, or a similar role
• Experience in requirements management, development prioritization, and coordinating deliveries
• A genuine interest in business operations and how technology can improve them
• Good understanding of solution architecture, integrations, APIs, software development lifecycles, and agile practices
• Ability to balance business needs and technical considerations when making decisions
• Experience working with business stakeholders, development teams, architects, and external vendors
• Strong analytical, problem-solving, and communication skills, with the ability to see the bigger picture
• A proactive and collaborative working style, with the ability to take ownership and drive work forward
• Knowledge of airline operations, particularly Operations Control, is considered an advantage
• Bachelor's or Master's degree in a relevant field, or equivalent practical experience
• Excellent written and spoken Finnish and English are required.

Benefits

• wide leisure travel benefit
• Sickness Fund insurance benefit
• Epassi benefits for sport, culture, wellbeing and commuting
• gyms around the Finnair campus
• activities organized by our hobby clubs

Working at Finnair

We offer you an exciting opportunity in the multifaceted and fast-changing aviation and travel industry, along with a great team and wide personal development opportunities. At Finnair, ambitious, competent, and motivated people can really make a difference.

Classified as Internal

We are happy to enable our employees to enrich their lives and fulfill their travel dreams by offering a wide leisure travel benefit. We also support the health and wellbeing of our employees through our own Sickness Fund insurance benefit, Epassi benefits for sport, culture, wellbeing and commuting, gyms around the Finnair campus, and activities organized by our hobby clubs.

Our people are key to our success and the foundation that makes Finnair unique.

We are committed to creating a safe work environment where all our people can thrive and succeed.

We cherish diversity and strive to employ people with different backgrounds and experiences, bringing together multiple views to foster our business success.

According to our employee survey, respecting diversity is at a high level in our work community.

You are welcome to join Finnair as your authentic self.

Finnair is a network airline that specialises in passenger and cargo traffic between Europe, North America and Asia. It also offers package tours under its Aurinkomatkat-Suntours brand. Finnair offers direct flights to approximately 40 countries and over 100 destinations.

Please submit your application no later than 6.11.2026.

Please note that the hiring process includes a pre-employment security clearance and a drug test.

If you have any questions about the role, please contact Beenish Qaiser, Director, Intelligent Operations, on 27.10.2026 between 14:00 and 16:00 at [phone].

Please note that we do not process applications submitted by email.