IT Product Expert, NDC

Finnair Oyj; Vantaa; On-site; EUR 45 000 - 65 000; Full time

Job summary

A leading airline in Finland is seeking an IT Product Expert to support the New Distribution Capability area. The role involves developing functionalities, managing product evolution, and working collaboratively with various stakeholders. Candidates should have at least 3 years of relevant experience, good knowledge of NDC technologies, and strong communication skills. A Bachelor's degree is required. This position is based in Vantaa, Finland, offering a unique opportunity in the aviation industry.

Benefits

Leisure travel benefit

Health insurance

Wellbeing benefits through Epassi

Gym access

Activities organized by hobby clubs

Qualifications

• Minimum 3 years of experience in airline product development and support.
• Proactive and innovative mindset with strong team collaboration.
• Fluent written and spoken English.

Responsibilities

• Develop and support Finnair NDC area in alignment with company goals.
• Manage product evolution with cross-functional teams.
• Evaluate and deliver new functionalities and modules.

Skills

Airline Distribution knowledge

NDC technologies

Agile methodology

Problem solving

Communication skills

Teamwork

Education

Bachelor's degree or equivalent

Tools

Data platforms

Job description

Finnair is a diverse community of professionals who work ambitiously with a big heart and commitment. We cherish our strong safety culture, never taking it for granted, and courageously and determinedly keep sustainability at the core of our everyday work. We find meaning in our purpose: to enrich lives by bridging the world, and our identity and service mindset stems from our iconic brand's Nordic heritage. Our values - Commitment to care, Working Together, Simplicity and Courage - guide us in everything we do.

We are now looking for a motivated

IT PRODUCT EXPERT, NDC

to join NDC Technical team in Digital Retail & Revenue part of Finnair Digital either in Vantaa, Finland (on the grounds of Helsinki Airport) or in Tartu, Estonia.

In this role you will contribute to developing and supporting Finnair NDC (New Distribution Capability) area according to company strategic goals. New Distribution Capability is a travel industry-supported program launched by IATA for the development of XML-based data transmission to facilitate air retailing. The application enhances the capability of communications between airlines and travel agents. Airlines can launch new travel retail products faster and personalize them through NDC platform.

Main responsibilities:

• Participates in creating, communicating and managing customer centric product evolution together with Applications Lead, Product Owners and Experts, Business Owners and other relevant stakeholders.

• Responsible for evaluating and delivering prioritized new functionalities and modules in cooperation with Applications Lead, Product Owners and Experts, Business Owners and other product team experts. Acts as a solution subject matter expert understanding the business processes and information requirements. Supports development on digital and data platforms.

• Responsible for supporting the products in own area and creating relevant documents and instructions.

• Participate in relationship management with vendors related to the NDC development and support together with internal key stakeholders

• Responsible to execute development work for the products using the agreed Finnair agile ways of working. Actively developing own ways of working to ensure continuous improvement of the development speed and quality. Responsible for quality assurance and testing of the new features and functionalities to the solutions.

• Works proactively and closely together with other teams to ensure development of the product cross functionally.

• Coordinates support activities with relevant stakeholders including incident follow-ups and problem management aiming to improve the product as well as processes, documentation and solutions impacted by the product.

• Understanding the product budget structure and status.

We appreciate:

• Good industry knowledge on the area of Airline Distribution and Retailing and especially on NDC technologies

• Minimum 3 years of experience in development, implementation, testing and support of airline products and applications with a subject matter expertise of NDC seen as a strong benefit

• Knowledge and experience on agile methodology

• IT solution, platform, architecture, relevant technology and compliance requirement understanding

• Proactive problem solving and creative mindset

• "Development attitude" and motivation to enhance processes, applications and ways of working

• Excellent team-working and communication skills

• Fluent written & spoken English

• Bachelor's degree or equivalent knowledge from the area

We are looking for a new team member who will enable us to fully utilize New Distribution Capability application and it's functionalities, who are willing to innovate and who value good communication and co-operation.

Working at Finnair:

We offer you an exciting opportunity to work in the fast-changing aviation and international travel industry in a culture that drives and enables professional development and continuous improvement. You will be supported by internally highly rated supervisory work with modern leadership practices that we constantly develop.

We are happy to enable our employees to enrich their lives and fulfill their travel dreams by offering a wide leisure travel benefit. We also support the health and wellbeing of our employees through our own Sickness Fund insurance benefit, Epassi (sport, culture, wellbeing or commuting benefit), gyms around the Finnair campus and activities organized by our hobby clubs.

Are you ready for the challenge and want to join the team? Submit your application with your CV, cover letter and salary expectation as soon as possible, but no later than Sunday, 19 October 2025.

Please note that the hiring process includes a security clearance and a drug test.

For more information, please contact Kalle Immonen (Applications Lead ) by phone [phone] on:

• Monday, 6 October between 13 - 13.30 o'clock (EEST)

• Friday, 10 October between 13 - 13.30 o'clock (EEST)

Please note that we do not process applications submitted via email.

Our people are key to our success and the foundation that makes Finnair unique. We are committed to creating a safe work environment where all our people can thrive and succeed. We cherish diversity and strive to employ people with different backgrounds and experiences, to bring together multiple views to foster our business success. According to our employee survey, respecting diversity is at a high level in our work community. You are welcome to join Finnair as your authentic self.