HPC Field Support Engineer

Atos SE; Oulu; On-site; EUR 55,000 - 85,000; Full time

Job summary

Atos SE in Finland seeks an HPC Field Support Engineer to work onsite in Kajaani, supporting our High-Performance Computing customers. You will install, configure, and maintain advanced HPC and AI systems for large-scale research and industrial innovation.

This hands-on role requires Linux expertise, hardware maintenance skills, and the ability to troubleshoot and communicate effectively with customers. Occasional travel across Europe is expected as part of deployments.

Qualifications

• Hands-on experience assembling, maintaining, or repairing computer hardware.
• Good knowledge of Linux environments.
• Shell scripting capabilities (Bash or similar).
• Understanding of networking concepts and network security.
• Strong problem-solving mindset and communication skills.
• Ability to explain technical concepts clearly to non-technical users.

Responsibilities

• Install, configure, and support high-end HPC & AI systems at key customer sites
• Perform hardware replacements, diagnostics, and Level 1 system software troubleshooting
• Act as the technical interface between the customer and Eviden’s backline support organization
• Ensure system reliability, performance, and operational excellence
• Participate in HPC deployments and upgrades across Europe (occasional travel)
• Contribute to continuous improvement and knowledge sharing within the European HPC team
• Work with HPC environments used by government agencies, research institutions, universities, and enterprise customers.

Skills

Linux

Hardware maintenance

Networking basics

Scripting (Bash)

Communication

Customer-facing

Job description

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Bull is a story. One with a century of European innovation and a working environment where experts design powerful, sustainable, and sovereign digital solutions, enabling states and industries to retain full control over their data and their AI.

Bull is also thousands of engineers, researchers and passionate tech people shaping the future of high‑performance computing, AI, and quantum technologies.

Every day, our teams push the boundaries of what is technologically possible – from next‑generation HPC architectures to exascale supercomputers – supported by world‑class R&D, more than 1,600 patents, and unique end‑to‑end capabilities spanning hardware design, software engineering, data science and quantum research.

We are a people‑centric, innovation‑driven company, where collaboration spans Europe, the Americas and India. We share a common vision of a responsible and sustainable innovation that delivers concrete impact for our customers.

About the Role

As an HPC Field Support Engineer, you will work onsite in Kajaani, supporting our High‑Performance Computing customers. In this hands‑on role, you will install, configure, and maintain advanced HPC and AI systems that enable large‑scale research and industrial innovation. You will handle hardware interventions, first‑line system software troubleshooting, system monitoring, and contribute to the overall reliability and performance of the HPC environment. You’ll collaborate with local and European HPC engineering teams and gain exposure to the full lifecycle of supercomputing systems.

This role is ideal for technically curious candidates who want to grow their skills in Linux, hardware, networking, and HPC technologies while working directly with state‑of‑the‑art infrastructure.

What You Will Do:

• Install, configure, and support high‑end HPC & AI systems at key customer sites
• Perform hardware replacements, diagnostics, and Level 1 system software troubleshooting
• Act as the technical interface between the customer and Eviden’s backline support organization
• Ensure system reliability, performance, and operational excellence
• Participate in HPC deployments and upgrades across Europe (occasional travel)
• Contribute to continuous improvement and knowledge sharing within the European HPC team
• You will work with HPC environments used by government agencies, research institutions, universities, and enterprise customers.

What You Bring

Technical Skills:

• Hands‑on experience assembling, maintaining, or repairing computer hardware
• Good knowledge of Linux environments
• Shell scripting capabilities (Bash or similar)
• Understanding of networking concepts and network security
• Technical curiosity and motivation to grow within HPC engineering

Soft Skills:

• Strong problem‑solving mindset and creative thinking
• Excellent verbal and written communication skills
• Ability to explain technical concepts clearly to non‑technical users
• Confidence interacting with technical stakeholders at different levels
• Ability to build trust and maintain strong customer relationships
• Good organizational skills and attention to detail.

Why Join Us

• Work directly with state‑of‑the‑art HPC & AI technologies
• Gain exposure to supercomputing environments used by leading research and industry organizations
• Collaborate with highly skilled experts across Europe
• Grow into advanced HPC, systems engineering, or AI infrastructure roles.

As part of our comprehensive technical training program, you will receive practical training in hardware maintenance procedures, HPC cluster management tools, and high‑performance storage.

#Bull

Here, your ideas, your curiosity and your technical excellence directly shape the next era of advanced computing - unlocking enterprise value, accelerating scientific progress and driving positive impact for society.