Housekeeper / Receptionist

Haawe Oy; Rovaniemi; On-site; EUR 20 000 - 40 000; Part time

Job summary

A Boutique Apartment Hotel in Rovaniemi is seeking a receptionist + housekeeper to provide excellent customer service. The role involves preparing rooms, welcoming guests, and performing various housekeeping tasks. Applicants should have a positive attitude and good communication skills, with knowledge of the local area being a plus. This position offers flexible working hours and part-time options.

Qualifications

• Good customer service skills and experience within the hotel industry are a plus.
• Valid Finnish work permit required.

Responsibilities

• Prepare rooms and inspect every detail before guests check-in.
• Greet and welcome guests.
• Assist and guide guests.
• Answer emails and phone calls.
• Provide customer service.
• Perform housekeeping and other tasks as needed.

Skills

Positive attitude

Customer service skills

Knowledge of Rovaniemi city

Language skills (Finnish, English, other)

Job description

Overview

Haawe Boutique Apartment Hotel is located in the center of Rovaniemi. Haawe is a design hotel inspired by the nature of magical Lapland with thirteen themed rooms, each having its own story.

We are looking for a receptionist + housekeeper (part-time or full-time) to work with us.

Receptionist (ca. 50%) + Housekeeping (ca. 50%) Or Housekeeping (100%).

Responsibilities

• Room preparation (putting food) and inspecting every detail of the room before guests check-in.
• Greet and welcome the guests
• Assisting and guiding guests
• Answering emails and phone calls
• Customer service
• Housekeeping and other tasks in need

Further Personal Assets / Qualifications

• Positive attitude & Customer-oriented
• Good customer service skills and experience working within the hotel industry are a plus
• Knowledge of Rovaniemi city is a plus
• Valid Finnish work permit required
• Finnish, English, and other language skills are considered an advantage

Employment details

• Employment relationship: Employment
• Work hours: Part-time 0-20 hours per week
• Work start date: As soon as possible
• Wage: Time rate
• Working time: Daytime work, Flexible work, Weekdays, Weekends
• Number of positions: 1
• Notes for applying: If you have any questions regarding the position, please contact us via email.

The position will be filled as soon as a suitable candidate is found.

Osaamisalue: Asiakaspalvelu, Hotelli-, ravitsemus- & matkailuala, Taloushallinto & kirjanpito