Guest Experience Specialist: Reception & Housekeeping (FT/PT)

Haawe Oy; Rovaniemi; On-site; EUR 21,000 - 29,000; Full time

Job summary

Haawe Boutique Apartment Hotel in the center of Rovaniemi is seeking a receptionist+housekeeper, either part-time or full-time. The role combines 50% reception with 50% housekeeping (or 100% housekeeping).

You will greet guests, assist and guide them, prep rooms, handle emails and calls for the receptionist side, and perform related housekeeping tasks as needed. Working time includes daytime hours with flexibility, weekdays and weekends.

Qualifications

• Customer service skills are helpful for guest interactions.
• Hotel industry experience is a plus for smooth operations.
• Valid Finnish work permit is required to work in Finland.
• Finnish and English language skills are advantageous.

Responsibilities

• Room preparation (putting food) and inspecting every detail of the room before guests check-in.
• Greet and welcome the guests.
• Assisting and guiding guests.
• Handling emails and phone calls (receptionist only).
• Customer service duties.
• Housekeeping and other tasks as needed.

Skills

Customer service

Hotel industry experience

Multilingual

Job description

Haawe Boutique Apartment Hotel in the center of Rovaniemi is seeking a receptionist+housekeeper, either part-time or full-time. The role combines 50% reception with 50% housekeeping (or 100% housekeeping).

You will greet guests, assist and guide them, prep rooms, handle emails and calls for the receptionist side, and perform related housekeeping tasks as needed. Working time includes daytime hours with flexibility, weekdays and weekends.