Global IT Service & Device Lead (Hybrid)

Peikko; Lahti; Hybrid; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Hybrid work model

Local health and wellness perks

Annual bonus system

Job summary

Peikko is looking for an IT Specialist in Lahti, Finland, to enhance their IT services operations. The role involves providing critical IT support for both office and production environments while contributing to global IT services development.

The successful candidate will manage local IT activities, coordinate end-user services, and ensure service quality through effective collaboration with stakeholders. Peikko promotes a hybrid work model, local health perks, and an annual bonus system.

Qualifications

• Experience in IT support, Service Desk, or end-user services.
• Good understanding of IT infrastructure, workplace services, and device management.
• Strong customer service mindset.

Responsibilities

• Act as the primary IT support contact for Peikko Finland.
• Maintain collaboration with local business stakeholders.
• Participate in global Service Desk operations.

Skills

IT support

Service Desk management

Device management

Customer service

IT infrastructure

Education

Relevant IT education or equivalent practical experience

Tools

ServiceNow

Job description

Peikko is looking for an IT Specialist in Lahti, Finland, to enhance their IT services operations. The role involves providing critical IT support for both office and production environments while contributing to global IT services development.

The successful candidate will manage local IT activities, coordinate end-user services, and ensure service quality through effective collaboration with stakeholders. Peikko promotes a hybrid work model, local health perks, and an annual bonus system.