Finnish-Speaking Customer Technical Advisor - Greece w/ Relocation (Remote from Greece Possible)

AetherCore; Turku; Remote; EUR 24 000 - 36 000; Full time

Job summary

AetherCore is looking for Finnish-speaking candidates to join their Customer Technical Advisor team in Athens, Greece. The role involves providing technical support, handling inquiries, and assisting customers. Selected candidates will receive relocation support, including paid travel expenses and accommodation for two weeks upon arrival.

Benefits

Paid travel expenses for relocation to Greece

Two weeks of hotel accommodation provided

Assistance with securing long-term housing

Health coverage and private healthcare plan

Competitive salary with performance-related bonuses

Free Greek language lessons

Qualifications

• Native or fluent Finnish language skills required.
• Good command of English (minimum C1 level).
• Ability to type at least 20 words per minute.

Responsibilities

• Respond to customer inquiries via phone and log queries accurately.
• Troubleshoot technical issues and provide solutions for common questions.
• Handle customer complaints according to escalation policies.

Skills

Problem-solving

Active listening

Communication

Education

High school diploma or equivalent

Job description

Warm Greece is calling!

We are currently seeking Finnish-speaking candidates interested in joining a customer support project based in Athens, Greece. This opportunity includes the possibility to work remotely from Athens after relocation support is provided.

Position Overview
As a Customer Technical Advisor, you will be responsible for handling customer inquiries and providing technical support. You will assist consumers by phone, ensuring all inquiries are accurately recorded and resolved in line with company standards.

Key Responsibilities

• Respond to customer inquiries via phone, following established processes

• Accurately log customer queries and feedback in the system

• Handle customer complaints according to escalation policies

• Ensure all support requests are addressed within agreed service levels

• Troubleshoot technical issues using available resources

• Provide solutions to common technical questions

Candidate Profile

• High school diploma or equivalent

• Native or fluent Finnish language skills

• Good command of English (minimum C1 level)

• Ability to type at least 20 words per minute

• Strong problem-solving and troubleshooting skills

• Good active listening and communication abilities

Offer and Benefits

• Paid travel expenses for relocation to Greece

• Two weeks of hotel accommodation provided upon arrival

• Assistance with securing long-term housing through a real estate agency (no additional fees)

• Renewable 12-month employment contract

• Health coverage and private healthcare plan

• Competitive salary with performance-related bonuses

• Full-time schedule: 40 hours per week (8-hour shifts, 5 days per week)

• Free Greek language lessons

If you are looking for an opportunity to work abroad, develop your technical support skills, and receive relocation support, we encourage you to apply.