Finnish-speaking Customer Service Agent - WFH in Athens - Relocation included

Next Job Abroad; Helsinki; Hybrid; EUR 32,000 - 52,000; Full time

Benefits offered by this job

WFH setup in Athens

Relocation package

Competitive salary + 2 extra yearly待遇

Job summary

Next Job Abroad seeks a Finnish-speaking Customer Support professional to join our team in Athens with a flexible work-from-home setup. You will handle customer inquiries via email, chat and phone, delivering empathetic and clear communication while collaborating with colleagues to ensure service excellence.

The role requires Finnish fluency, good English, and basic tech confidence. We offer relocation support, health benefits, and a pathway for professional growth within a multinational brand.

Qualifications

• Fluency in Finnish is required.
• Good level of English communication.
• Basic tech confidence with Windows and troubleshooting is expected.
• Soft skills, patience and a proactive mindset are valued.

Responsibilities

• Support customers via email, chat and phone.
• Communicate with empathy, clarity and professionalism.
• Collaborate with the team to maintain a positive, supportive environment.
• Focus on quality, problem-solving and customer loyalty.

Skills

Finnish fluency

English communication

Tech confidence

Soft skills & proactivity

Job description

Finnish-Speaking Customer Support — Live & Work in Athens (with WFH set-up)

Ever dreamed of living somewhere where ancient history, turquoise coastlines, rooftop bars and everyday sunshine are simply... your new normal? Athens isn't just a city — it's a lifestyle. And now you can build your career while enjoying it.

Whether you picture yourself working from a cosy apartment in Koukaki, taking your laptop to a café in Pangrati, or joining your team on-site in one of Europe's most modern office hubs, this role gives you the flexibility to shape your life in Greece the way you want.

This is your chance to combine Finnish language skills with a relaxed Mediterranean routine, a vibrant social scene, world-class food and weekend island trips — all while building global experience with a multinational brand.

What you’ll do (when you’re not exploring Athens):

• Support customers via email, chat and phone
• Communicate with empathy, clarity and professionalism
• Work closely with your team, contributing to a positive and supportive environment
• Focus on quality, problem-solving, and customer loyalty

Requirements

• Fluency in Finnish
• Good English communication skills
• Basic tech confidence (Windows, shortcuts, troubleshooting)
• Soft skills, patience, and a proactive mindset

Benefits

• WFH set-up in Athens
• Full relocation support: flight, hotel stay, and help finding an apartment
• Competitive salary + 2 extra yearly salaries
• Health insurance & various benefits
• Paid training with certified instructors
• Professional development pathways within a global company
• Community events, language classes (Greek included!), and a diverse team environment

Why Athens? Why now?

Because it's the perfect mix of affordable living, warm culture, international community and endless things to do. You're not just moving for a job — you're upgrading your lifestyle. Morning freddo espressos, after-work walks by the sea, weekend island trips... It's all part of the package.

If you're ready for a fresh start in one of Europe's most exciting cities — with job security, flexibility, and a Mediterranean twist — Athens is waiting.