Datacenter Technician - Facilities

Astreya; Uusimaa; On-site; EUR 45,000 - 65,000; Full time

Job summary

Astreya is seeking a dedicated professional to deliver comprehensive data center facility operations support across assigned locations, ensuring the integrity, availability, and sustained performance of all critical infrastructure components, including electrical, mechanical, cooling and monitoring systems.

The role involves overseeing day-to-day operations, coordinating maintenance windows and change management with data center providers, providing rapid incident response, producing regular

Qualifications

• 1–2 years minimum in data center facility management.
• Knowledge of electrical, mechanical, HVAC, fire suppression and monitoring systems.
• Strong communication and escalation abilities.
• Ability to follow structured maintenance and incident processes.

Responsibilities

• Oversee day-to-day data center operations and ensure compliance with standards.
• Coordinate maintenance windows and change management with DC providers.
• Provide rapid incident response and participate in post-incident reviews.
• Maintain documentation and audit-ready records for compliance.
• Offer remote assistance for overseas facilities when needed.

Skills

Data center facility management

Communication skills

Education

CDCP/CDCS/FSM certifications

Tools

Electrical systems

Mechanical systems

HVAC systems

Fire suppression systems

Monitoring systems

Job description

The ideal candidate shall deliver comprehensive data center facility operations support

services for assigned data center locations, ensuring the integrity, availability, and performance

of all critical infrastructure. The scope of work includes but is not limited to the following:

1.1 Maintain and Oversee Facility Operation

Oversee day-to-day operations of data center facilities, ensuring compliance with

operational standards and procedures.

Conduct regular physical and visual inspections of data center infrastructure and

Provide onsite support during scheduled maintenance windows and change implementation

events.

Maintain proper documentation and reporting of activities related to operations,

maintenance, and changes.

Collaborate with Data Center Operations – Facility Management (DCO-FM) teams

to develop, review, and implement operational procedures and risk assessments.

Liaise with Data Center (DC) Providers for all planned and unplanned Mechanical & Electrical

(M&E) maintenance activities impacting live environments.

Review and validate technical documents including Method of Procedures (MOPs), Risk

Assessments (RA), and Standard Operating Procedures (SOPs) submitted by DC Providers.

1.3 Maintenance Scheduling & Change Management

Consolidate and monitor maintenance schedules across all supported data centers.

Ensure maintenance windows are scheduled to minimize disruptions during the designated

Freeze Period.

Manage and track change requests and facility maintenance records via the organization's

1.4 Incident Response & Crisis Management

Provide rapid response and escalation support for critical facility incidents (e.g., power

failures, HVAC issues, fire alarms, and security alerts).

Participate in post-incident reviews and contribute to continuous service improvement

initiatives.

1.5 Reporting & Documentation

Deliver regular progress and performance updates related to facility operations, moves,

adds, changes, and support requests.

Maintain accurate logs of facility activities, maintenance records, and changes for audit and

compliance purposes.

1.6 On-Call Support

Provide after-hours support as required under an agreed on-call duty roster or emergency

escalation protocol.

1.7 Additional Duties

Perform other facility-related tasks as reasonably assigned to support business continuity

and operational efficiency.

Provide remote assistance for overseas facility operations when additional manpower is

required, subject to prior arrangement and within the scope of service capability.

Minimum Qualifications

Dmonstrate proven experience (1–2 years minimum per resource) in data center facility management.

Working knowledge of data center infrastructure systems, including electrical, mechanical,

HVAC, fire suppression, and monitoring systems.

Ability to effectively communicate progress, escalate issues promptly, and work within

structured maintenance and incident processes.

Preferred Experience & Capabilities

Exposure to large-scale or mission-critical environments.

Bonus Technical Skills & Competencies

Familiarity with rack layout planning, space/power/cooling provisioning, and relocation

processes.

Understanding of industry-standard incident and change management practices.

Knowledge of data center capacity management (space, power, cooling).

With industry-recognized certifications

(e.g., CDCP, CDCS, FSM), as this will be considered an advantage.