Data Center Technician

Groq; Helsinki; On-site; EUR 40 000 - 60 000; Full time

Job summary

A technology company located in Helsinki is seeking a Data Center Technician to oversee daily operations, including installation and troubleshooting of infrastructure critical for high-performance AI workloads. The ideal candidate has over 2 years of experience in data center operations, strong problem-solving skills, and knowledge of relevant technologies. This position offers a competitive salary and potential equity in the company.

Benefits

Equity

Comprehensive benefits package

Qualifications

• 2+ years of experience in data center operations or related field.
• Strong knowledge of data center infrastructure including servers, storage, and networks.
• Experience with data center management software.
• Ability to work in a fast-paced environment.

Responsibilities

• Lead daily operations in the data center.
• Install, maintain, and troubleshoot hardware infrastructure.
• Collaborate with engineering teams for upgrades.
• Ensure compliance with data center standards.

Skills

Data center operations

Problem-solving skills

Communication skills

Analytical skills

Attention to detail

Education

Bachelor's degree in Computer Science or related field

Tools

DCIM or BMS software

Linux command-line tools

Scripting languages such as Python or Bash

Virtualization technologies like Kubernetes

Job description

Mission

Installation, configuration, and maintenance of data center infrastructure, including servers, storage systems, and network devices.

DC Technician

Essential Duties and Responsibilities

As a Data Center Technician, you will serve as the Directly Responsible Individual (DRI) for daily operations within the data center. You will lead hands-on installation, maintenance, and troubleshooting of compute and network infrastructure critical to Groq’s high-performance AI workloads.

• Hardware Operations
  • Receive, unpack, and move servers and other equipment to the data center floor.
  • Install, cable, and maintain servers, network switches, and power distribution units (PDUs) in racks.
  • Perform hardware-level bring-up and testing using Linux command-line tools.
  • Ensure proper accountability for equipment and assets through inventory management.
• Troubleshooting & Support
  • Troubleshoot and resolve complex technical issues related to rack and node failures.
  • Run scripts to debug and repair rack cabling and other hardware problems.
  • Create, update, and resolve tickets in Groq's ticketing system to document all work.
  • Participate in an on-call rotation to provide 24/7 support for data center operations.
• Infrastructure & Collaboration
  • Execute final test sign-offs for newly built racks.
  • Collaborate with other engineering teams to design and implement data center upgrades and expansions.
  • Develop and maintain technical documentation, including diagrams and procedures, to ensure operational consistency.
  • Ensure compliance with data center standards, policies, and procedures.

Ideal Candidates Have

• 2+ years of experience in data center operations or a related field
• Strong knowledge of data center infrastructure, including servers, storage systems, and network devices
• Experience with data center management software, such as DCIM or BMS
• Strong problem-solving and analytical skills
• Excellent communication and teamwork skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong attention to detail and ability to maintain accurate records
• Experience with scripting languages, such as Python or Bash
• Familiarity with virtualization technologies, such as Kubernetes
• Advanced fiber optic cabling skills
• Intermediate Linux skills
• Intrinsic curiosity and drive to stay up-to-date with the latest technologies and trends in data center infrastructure and operations
• Familiarity with Macbooks, Slack and Google docs
• Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience
• Ability to travel up to 50% of the time

Compensation: At Groq, a competitive base salary is part of our comprehensive compensation package, which includes equity and benefits. For this role, salary range is determined by your location, skills, qualifications, experience and internal benchmarks. Compensation for candidates outside the USA will be dependent on the local market.