Customer Support Specialist

Cross Border Talents; Rovaniemi; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary packages

Bonus incentives based on performance

Welcome bonus

Relocation assistance

Job summary

A leading international recruitment agency is looking for a Customer Support Specialist. You will deliver professional support through various channels while ensuring customer satisfaction. The ideal candidate speaks fluent English and one additional European language. The role offers flexibility in work location, competitive salary packages, and relocation assistance. Join a global team where your language skills open doors to exciting opportunities.

Qualifications

• Fluency in English and at least one additional European language required.
• Clear communication skills and a focus on customer experience.

Responsibilities

• Deliver professional customer support through phone, chat, and email.
• Maintain customer satisfaction by resolving queries promptly.
• Uphold service quality standards across every interaction.

Skills

Fluent in English

Proficiency in one additional European language

Problem-solving

Customer communication

Job description

About the job Customer Support Specialist

Are you fluent in English and another European language such as Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian?
We're expanding our international teams and looking for enthusiastic, customer-focused individuals to join us across several top European destinations.

Where You Can Work:

• Remote: Enjoy the flexibility of working from anywhere within the hiring country
• Hybrid: Split your time between home and a modern office environment
• On-site: Be part of a vibrant, multicultural office community

Available Locations: Portugal, Spain, Greece, and Malta

What We Offer:

• Competitive salary packages with bonus incentives based on performance
• Welcome bonus to help you settle in
• Relocation assistance, including flight arrangements and accommodation support
• Opportunities to live and work in some of Europes most attractive destinations, known for lifestyle, culture, and great weather

Your Daily Responsibilities:

• Deliver professional customer support through phone, chat, and email
• Offer helpful, accurate product guidance and practical solutions
• Maintain customer satisfaction by resolving queries promptly and effectively
• Uphold service quality standards across every interaction

Who Were Looking For:

• You speak English fluently and are proficient in at least one additional European language listed above
• You communicate clearly, solve problems efficiently, and care about customer experience
• You hold EU citizenship or a valid work/residency permit for one of the countries mentioned

Ready to Start Your International Journey?

Whether you're looking for a new adventure abroad or prefer the comfort of working from home, well help you find the right role in a supportive and diverse environment.

Apply now and become part of a global team where your language skills open doors to exciting opportunities.