Customer Service Specialist

Cross Border Talents; Helsinki; On-site; EUR 30,000 - 42,000; Full time

Benefits offered by this job

Competitive salary + performance-based bonuses

Welcome bonus

Relocation package (flight + initial accommodation)

International work environment & growth opportunities

Job summary

An international recruitment agency is seeking customer service specialists for positions primarily in Greece and Portugal. Ideal candidates will have strong communication skills in English plus an additional European language. Responsibilities include interacting with customers through various channels to provide support and solutions while ensuring satisfaction and service excellence. Competitive salary, performance bonuses, and relocation packages are offered for successful candidates.

Qualifications

• Strong level of English + one of the listed European languages.
• Good communication and problem-solving skills.
• EU citizenship or valid permit to work in Greece or Portugal.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Offer product support and effective solutions.
• Maintain customer satisfaction and service quality.

Skills

Strong communication skills in English

Problem-solving skills

Job description

About the job Customer Service Specialist

We are currently looking for customer service specialists to join international teams based in Greece and Portugal.

If you have strong communication skills in English and one of the following languages Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian you might be a great fit.

What's Offered

• Competitive salary + performance-based bonuses
• Welcome bonus
• Relocation package (flight + initial accommodation)
• International work environment & growth opportunities

Main Responsibilities

• Communicate with customers via phone, email, and chat
• Offer product support and effective solutions
• Maintain customer satisfaction and service quality

Requirements

• Strong level of English + one of the listed European languages
• Good communication and problem-solving skills
• EU citizenship or valid permit to work in Greece or Portugal