Customer Acquisition Specialist Jyväskylä

Renta Group Oy; Jyväskylä; On-site; EUR 28,000 - 50,000; Full time

Benefits offered by this job

Occupational healthcare

Dental care

Wellness vouchers

Company bicycle

Culture and wellbeing events

Discounts on products and services

Job summary

Renoa in Jyväskylä seeks a customer acquisition specialist to be the first contact for residents planning renovations, helping extend their home life through electrical, sewage or plumbing upgrades.

Work hours are Monday to Friday, 9 AM–4 PM. You will book on-site visits for Renoa's sales team; two years of phone sales or customer acquisition experience is required.

Qualifications

• Two years of recent, successful experience in telephone sales or customer acquisition.
• Ability to communicate fluently with diverse people.
• Energetic, positive, and persistent attitude.

Responsibilities

• Be the customer’s first contact and help plan renovations over the phone.
• Book appointments for homeowners across Finland for on-site follow-up.
• Discuss renovation timing and coordinate with sales representatives on-site.
• Focus on renovating one customer at a time to move efficiently.

Skills

Telephone sales

Customer acquisition

Communication

Job description

Would you like to help Finnish small home residents extend the life cycle of their homes? Are you looking for a supportive team, work flexible according to your life situation, and a new step in your career? Great, we have a place for you!

At Renoa, demand is high and business is booming – that's why we are now looking for customer acquisition specialists for the Jyväskylä team to fill our sales representatives' calendars with customer meetings they can stand behind.

What is the job about?

There are nearly a million small houses in Finland whose building technology is reaching the end of its lifespan. As a customer acquisition specialist, you have an important task to be the customer's first contact and help them get started with electrical, sewage, or plumbing renovations. Your work ensures that the houses' lifespan is extended and residents don't have to worry about pipe bursts in the kitchen or whether the house heats up properly.

In practice, you discuss the timing of the renovation over the phone and book appointments for small house owners across Finland, where our sales representatives arrive on-site to agree on the details and implementation of the renovation with the customer.

At Renoa, you can utilize your previous expertise – we require at least two years of recent, successful experience in telephone sales or customer acquisition. In your work, you always focus on the current renovation for the customer's house, so you don't need to offer all services at once, but can proceed customer by customer efficiently and purposefully.

Monday to Friday 9 AM – 4 PM.

What is Renoa?

We are Finland's leading organization providing building technology services for small houses, employing over 300 professionals in several different locations. Our staff has rated our work atmosphere 9/10 and our measured customer satisfaction is 3.7/4.

We have operated in the LVIS sector for 15 years, during which we have implemented over 40,000 high-quality renovations. Today, we do about 100 per week.

We professionally implement plumbing renovations, sewer relining, electrical renovations, and air-water heat pump installations in detached houses and small properties.

Renoa's stable growth enables the success of our customer acquisition specialists. We are an extremely good place to do customer acquisition, as the systems we use and the support measures we take are top-class among Finnish customer acquisition organizations.

Why apply to Renoa?

• Join a relaxed team where we cheer each other on toward success. There is no internal competition; we are on the same important mission.
• Offer customers a service for which there is real need and demand. Renoa's market is large, with nearly a million homes in Finland needing technical renovations.
• We reward the best achievers monthly. Additionally, there are sales competitions with prizes such as team trips to Miami, 100 euro gift cards, spa weekends, AirPods, and Polar watches. Good vibes are important, and you can participate in wellbeing activities from floorball tournaments to relaxed evenings and fancy gala parties.
• Work at Renoa is not just a stepping stone; we want you to learn continuously and make this a real profession. Orientation does not end in the first few weeks; those who have been here for five years still participate in training. If you have the drive, you have opportunities to advance to roles such as sales representative, manager, or trainer.
• Salary: With basic performance, you earn 2,500–4,500 euros/month. There is no salary cap, so if you want to earn more, you can do Saturday shifts or slightly longer days.
• In return for your work, we also offer occupational healthcare, dental care, Smartum sports, culture, and wellbeing vouchers, a company bicycle, and numerous discounts on changing products and services.

What would we hope for from you?

No one needs to be perfect at Renoa. If you recognize some of the following traits in yourself, you will surely fit in:

• You communicate fluently with different people.
• You are energetic, positive, and persistent.
• You are not deterred by routine work. At least two years of recent, successful experience in telephone sales or customer acquisition, Fluent communication skills with diverse people, Energetic, positive, and persistent attitude, Ability to handle routine work