Coordinator - Sales & Operations Execution

Outokumpu; Tornio; On-site; EUR 42,000 - 65,000; Full time

Job summary

Outokumpu is seeking a Customer-oriented Coordinator, Sales & Operations Execution (S&OE) to join the Ferrochrome Supply Chain Management team in Tornio, Finland. You will coordinate orders and deliveries, collaborate across Sales, Planning, Production, Logistics and Customers, and contribute to continuous improvement and digitalization of supply chain processes.

The role requires a Bachelor's degree in SCM, Engineering, Business or related field, plus strong analytical skills, ERP/reporting

Qualifications

• Bachelor's degree in Supply Chain Management, Engineering, Business or similar.
• Strong understanding of end-to-end supply chain processes and ERP/reporting systems.
• Analytical, data-driven mindset with problem-solving skills.
• Interest in process improvement, digitalization and continuous development.
• Excellent communication and collaboration skills; Finnish and English fluency.

Responsibilities

• Coordinate customer orders and deliveries from receipt to fulfilment.
• Monitor supply chain performance and address operational challenges.
• Support digitalization initiatives and continuous improvement of processes.
• Collaborate with Sales, Planning, Production, Logistics and Customers.

Skills

Analytical skills

Data-driven mindset

Process improvement

Communication

Team collaboration

Finnish language

English language

Education

SCM/Engineering degree

Business/related degree

Tools

ERP systems

Reporting systems

Data analytics tools

Job description

Are you a supply chain professional who enjoys combining operational execution, customer collaboration and continuous improvement?

We are looking for a customer-oriented Coordinator, Sales & Operations Execution (S&OE) to join our Ferrochrome Supply Chain Management team in Tornio. In this role, you will work at the heart of our supply chain, ensuring reliable customer deliveries, smooth operational execution and excellent collaboration across the organization. At the same time, you will contribute to the development, digitalization and continuous improvement of our supply chain processes as part of our Evolve strategy.

Your role

As a Coordinator, Sales & Operations Execution (S&OE), you will play a key role in ensuring reliable customer fulfilment and efficient supply chain execution across BA Ferrochrome. You will coordinate customer orders and deliveries from order receipt to fulfilment while working closely with Sales, Planning, Production, Logistics and Customers. In addition, you will monitor supply chain performance, proactively address operational challenges, and utilize data and analytics to support decision-making and process transparency.

Beyond daily operational execution, you will contribute to the continuous development of our Sales & Operations Execution capabilities by improving processes, supporting digitalization initiatives and implementing new ways of working. Through close collaboration with stakeholders across the organization, you will help strengthen overall supply chain performance and support the future development of our SCM organization.

To succeed in this role

We believe you have:

• Bachelor's degree in Supply Chain Management, Engineering, Business or similar field.
• Good understanding of end-to-end supply chain processes and experience working with ERP and reporting systems.
• Strong analytical and problem-solving skills combined with a data-driven and development-oriented mindset.
• Interest in process improvement, digitalization and continuous development.
• Excellent communication and collaboration skills, with the ability to work independently in a dynamic environment.
• Fluency in Finnish and English.

Experience in customer-facing roles or operational environments is considered an advantage.

What we offer

We offer you a versatile role with a unique opportunity to influence both daily supply chain execution and the development of future ways of working within BA Ferrochrome. You will join a professional and collaborative team where your ideas are valued and where continuous improvement is an integral part of our culture.

At Outokumpu, you will have the opportunity to develop your expertise in an international business environment while working closely with multiple functions across the value chain.

For more information about the role please contact Mari Hannonmaa, Manager – Sales & Operations Execution, tel. [phone].