Business Analyst

Finnair Plc; Vantaa; On-site; EUR 65,000 - 95,000; Full time

Benefits offered by this job

Leisure travel benefit

Sickness Fund insurance

Epassi sport

Gym access

Hobby clubs

Job summary

Finnair Plc is seeking a data analytics professional to work with operational stakeholders, translate needs into analytic requirements, and build reliable dashboards and data models. You will collaborate across data engineers, scientists, and product owners to deliver actionable insights and ensure data quality and governance.

English proficiency is essential; Finnish is a plus. The role supports Finnair's digital transformation and aviation operations, offering professional development, a

Qualifications

• Experience in business analysis, data analytics, BI, reporting, or a similar role.
• Genuine interest in understanding business operations and improving them through data and analytics.
• Practical experience with Power BI, SQL, Snowflake, dbt, and Git.
• Hands-on data modelling experience for reporting and analytics.
• Good understanding of data quality, data transformation, and modern data platforms.
• Strong analytical and problem-solving skills; translate needs into practical solutions.
• Good communication and collaboration skills; work with stakeholders and technical teams.
• Experience with agile development practices.
• Knowledge of Python, airline operations, or equivalent advantage.
• Bachelor's or Master's degree in a relevant field; English fluency required; Finnish an advantage.

Responsibilities

• Collaborate with stakeholders to understand business processes, challenges, and decision needs.
• Translate business needs into requirements, data definitions, rules, KPIs, and acceptance criteria for analytical solutions.
• Analyze data to identify patterns and support operational decisions.
• Work with Data Engineers, Data Scientists, and Digital Product Owners on modelling and technical requirements.
• Support testing and validation of reports, dashboards, data models, and analytics, ensuring data quality and accuracy.
• Communicate findings to stakeholders and identify opportunities for improvement.
• Ensure solutions adhere to data security, privacy, and governance requirements.

Skills

Business analysis

Data analytics

Data modelling

Requirements gathering

Stakeholder communication

Agile development

Education

Bachelor's or Master's degree in a relevant field

Tools

Power BI

SQL

Snowflake

dbt

Git

Python

Job description

Finnair is a diverse community of professionals who work ambitiously with a big heart and commitment. A strong safety culture is our priority and at the core of our everyday work, never taking it for granted. We are committed to doing our share in solving the climate challenge by determinedly following our science-based pathway to decarbonize our operations. We find meaning in our purpose: With our heart in Finland, we make every journey better, today and tomorrow. Our values – Always Safe, Customer at Heart and Stronger Together – guide us in everything we do.

Intelligent Operations is a new organization within Finnair Digital, focused on accelerating the digital transformation of airline operations. We bring together expertise in technology, data, architecture, integrations, and operational development to build reliable digital capabilities that support operational workflows and decision-making across the airline.

In this role, you will:

• Work with operational stakeholders to understand business processes, challenges, and decision-making needs.
• Translate business needs into clear requirements, data definitions, business rules, KPIs, and acceptance criteria for analytical and digital solutions.
• Analyze data to investigate business problems, identify patterns, and support operational decision-making.
• Collaborate with Data Engineers, Data Scientists, and Digital Product Owners on data modelling, technical requirements, and solution development.
• Support testing and validation of reports, dashboards, data models, and analytical solutions, including data quality and accuracy.
• Help stakeholders understand analytical findings, gather feedback, and identify opportunities for improvement.
• Ensure that solutions follow relevant data security, privacy, and governance requirements.

From you, we wish:

• Experience in business analysis, data analytics, business intelligence, reporting, or a similar role.
• A genuine interest in understanding business operations and improving them through data and analytics.
• Practical experience with Power BI, SQL, Snowflake, dbt, and Git.
• Hands-on experience in data modelling, including designing and maintaining data models for reporting and analytics.
• Good understanding of data quality, data transformation, and modern data platforms.
• Strong analytical and problem-solving skills, with the ability to translate business needs into clear requirements and practical solutions.
• Good communication and collaboration skills, with the ability to work effectively with business stakeholders and technical teams, take ownership, and drive work forward.
• Experience with agile development practices and digital product development.
• Knowledge of Python, airline operations, or another operationally critical environment is considered an advantage.
• Bachelor's or Master's degree in a relevant field, or equivalent practical experience.
• Excellent written and spoken English is required; Finnish language skills are considered an advantage.

Working at Finnair:

We offer you an exciting opportunity to work in the fast-changing aviation and international travel industry in a culture that drives and enables professional development and continuous improvement. You will be supported by internally highly rated supervisory work with modern leadership practices that we constantly develop. We are happy to enable our employees to enrich their lives and fulfill their travel dreams by offering a wide leisure travel benefit. We also support the health and wellbeing of our employees through our own Sickness Fund insurance benefit, Epassi sport (culture, health & wellbeing or commuting benefit), gyms around the Finnair campus and activities organized by our hobby clubs.

Diversity & Inclusion

Our people are key to our success and the foundation that makes Finnair unique. We are committed to creating a safe work environment where all our people can thrive and succeed. We cherish diversity and strive to employ people with different backgrounds and experiences, bringing together multiple views to foster our business success. According to our employee survey, respecting diversity is at a high level in our work community. You are welcome to join Finnair as your authentic self.

Finnair is a network airline that specialises in passenger and cargo traffic between Europe, North America and Asia. It also offers package tours under its Aurinkomatkat-Suntours brand. Finnair offers direct flights to approximately 40 countries and over 100 destinations.