Join to apply for the AI Project Manager role at TELUS Digital AI Data Solutions
The AI Project Manager will work cross-functionally with our teams to create products and fulfil our vision of being a technology-backed preferred partner for our customers, and preferred job provider for our external contributors.
As a Project Manager, you will be responsible for the day-to-day management of one or more complex programs. You may also manage project coordinator(s) assisting with projects. The role requires class-leading customer engagement involving strong written and verbal communication skills, ability to empathize with and respond to customers' needs, problem-solving skills and the ability to function effectively in a fast-moving, rapidly changing environment. Collaboration with multi-location and cross-functional teams will be key to maintain and improve customer satisfaction, revenue and margin.
Key Responsibilities:
- Drive the successful execution of project initiatives across product, engineering, and operations teams, ensuring alignment with project timelines and deliverables
- Establish and maintain project management frameworks, including sprint planning, risk management, and resource allocation
- Track and report on key project metrics, timeline adherence, and team velocity
- Create and maintain project documentation, including roadmaps, status reports, and resource planning artifacts
- Facilitate cross-functional collaboration and communication between product, engineering, operations, and stakeholder teams
- Identify and mitigate project risks through data analysis and stakeholder feedback
- Monitor technical dependencies, integration requirements, and operational constraints while maintaining awareness of industry trends
Requirements:
- Min. 2+ years of experience in business management, or project management.
- Knowledge of AI infrastructure and scalability considerations for deploying models in production environments.
- Proactive mindset, eager to engage in creative problem solving.
- Strong technical understanding (CS/Engineering degree or relevant experience).
- Ability to put yourself in the mind of the customer.
- Detail-oriented with strong design sense.
- Experience in project finances, including budgeting, GM, P&L.
- Top-class communication skills, both written and verbal.
- Ability to understand metrics and key product levers that can move the needle.
- Outstanding communication and organizational skills with the ability to articulate creative concepts and rationale to developers and designers, and to provide feedback and guidance to such parties.
- Strong ability to resolve conflicts and foster collaboration within global cross - functional teams.
- Strong communication skills for explaining evaluations, proposing solutions, and providing process insights.
- Creative problem - solver, able to tackle challenges in evolving and undefined scenarios,
- Experience with wireframing or prototyping software is a plus
We are an equal opportunities employer and welcome applications from all qualified candidates. Only shortlisted candidates will be contacted/interviewed. Please attach your updated CV in English.