Account Partner Director

Salesforce, Inc..; Espoo; On-site; EUR 60 000 - 80 000; Full time

Job summary

A leading cloud technology company in Finland is seeking an experienced Account Partner Director to drive Professional Services growth. The ideal candidate will have a strong background in consultative sales, a track record of managing C-level relationships, and the ability to thrive in a complex environment. The role focuses on exceeding sales goals and providing exceptional value to customers through strategic consulting efforts.

Qualifications

• Proven record of selling/delivering professional services.
• Ability to maintain C-level relationships as a trusted advisor.
• Experience with large and complex accounts.

Responsibilities

• Exceed growth and bookings in Professional Services.
• Utilise industry expertise to understand customer motivations.
• Engage C-Level customers using a consultative approach.
• Develop territory and account plans that align with business goals.
• Collaborate with License Sales and regional alliances.

Skills

Consultative sales experience

C-level relationship management

Account growth experience

Team collaboration

Interpersonal skills

Ability to thrive in fast-paced environments

Job description

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about improving business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Account Partner (AP) Director is a proven, passionate, strategic sales executive responsible for selling the full portfolio of Professional Services offerings to Salesforce’s most strategic and ambitious customers. The AP must be a strategic thinker with exceptional enterprise, commercial, and cross-functional skills, demonstrate high energy, and have strong sales experience. The AP is responsible for earning the right to be a trusted advisor to the customer, with the primary goal of helping customers generate significant business value from their Salesforce investment. You will be expected to understand and manage our customers throughout their lifecycle, driving adoption through sales activity for new and existing customers; this will include pipeline generation & solution selling to C-level customers. The primary measurement of success for this role will identifying be YoY growth in overall services bookings and revenue.

See here for more info on Prof Services - http://www.salesforce.com/services/professional-services/overview/

Responsibilities

• Exceed Professional Services Sales growth and bookings, ensure organisational health and customer satisfaction goals as a regional leader
• Utilise industry expertise and business acumen to understand a customer's motivation, business drivers, strategic goals and objectives, and desired business outcomes
• Engage customers, especially C-Level, using a consultative solution selling approach that positions Salesforce and yourself as a long-term trusted advisor relationship
• Create a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer's investment in the Salesforce Platform
• Develop and manage a territory plan and a personalised account plan for each customer, which aligns with their business goals. Forecast accurately and timely, build a pipeline and progress opportunities to deliver Professional Services YOY revenue growth
• Sell as a team, forming strong relationship with our License Sales organisation and regional Alliances/Partner organisations that are instrumental to success
• Be a recognised role model for collaboration, leadership and overall business results

As an Account Partner

• are internally and externally recognised as business contributor, industry or product specialist.
• have high level of knowledge of emerging business / industry trends, competitive direction and product direction.
• determine the best customer success approach based on general direction from senior management.
• work on complex business issue and initiatives that require business or industry knowledge.
• act as an advisor on complex issues and initiatives, exercising discretion and latitude in reaching their goals. Leads cross functional teams and mentors others.

Preferred Qualifications & Skills

• Demonstrated consultative sales experience with a proven record of selling and/or delivering professional services for a strategic consulting firm or large scale system integrator.
• Demonstrated ability to develop and maintain C-level relationships where you are recognised as a trusted advisor
• Experience growing accounts with large and complex pursuits ($M+)
• Highly collaborative and excels in a complex, matrixed environment
• Team player with strong interpersonal skills
• Ability to thrive in a fast-paced environment