Account Manager Finland

Matrix42 AG; Espoo; Hybrid; EUR 50 000 - 70 000; Full time

Job summary

A leading software provider is seeking a driven Account Manager based in Espoo, Finland. The role involves managing client relationships, crafting strategic account plans, and ensuring business success with their solutions. Ideal candidates will have at least 3 years of account management experience, excellent communication skills, and be fluent in Finnish and English. The position supports a hybrid working model and offers a competitive package with performance bonuses.

Benefits

Accelerated Career Development

Hybrid Work Culture

Engaging Culture with team events

Competitive Package including benefits

International Exposure

Qualifications

• 3+ years of experience in Account Management within the software or SaaS space.
• Ability to work in a hybrid model from our Espoo office.
• Willingness to travel for face-to-face customer meetings within Finland.

Responsibilities

• Act as a trusted advisor to clients to ensure business success.
• Manage renewals and drive expansion within named accounts.
• Craft and execute strategic account plans.
• Build relationships with C-level stakeholders.
• Identify upsell and cross-sell opportunities.
• Monitor account health and address challenges proactively.
• Maintain accurate forecasts of monthly and annual pipeline.

Skills

Account Management experience

Excellent communication skills

Commercial success

Contract negotiation

Customer satisfaction

Fluent English

Native-level Finnish

Education

Business Administration degree or equivalent

Job description

Your mission

Ready to take your career in tech sales to the next level? At Matrix42, we're on a mission to become the leading European choice in Service Management software. With a solid platform, a strong customer base, and big growth plans, we’re looking for a driven Account Manager to help us scale in Finland.

• Act as a trusted advisor to your assigned clients, helping them achieve business success with Matrix42 solutions.

• Own the relationship: Manage renewals and drive expansion within your named accounts.

• Craft and execute strategic account plans to ensure retention, adoption, and growth.

• Build strong relationships with C-level stakeholders, articulating business value and a compelling vision.

• Collaborate cross-functionally with Sales, Product, and Support to deliver a seamless customer experience.

• Identify upsell and cross-sell opportunities across business units.

• Monitor account health and proactively address challenges.

• Maintain accurate forecasts of your monthly and annual pipeline.

Your profile

• 3+ years of experience in Account Management within the software or SaaS space.

• Excellent communication skills with the ability to engage confidently at executive levels.

• Track record of commercial success, contract negotiation, and customer satisfaction.

• Bachelor’s degree in Business Administration or equivalent.

• Native-level Finnish and fluent English.

• Ability to work in a hybrid model from our Espoo office.

• Willingness to travel for face-to-face customer meetings within Finland.

Why us?

We don’t just offer a job — we offer a career path.

• Accelerated Career Development
  Be part of a dynamic team with opportunities to grow quickly and take on more responsibility.

• Hybrid Work Culture
  Work from our vibrant office in Espoo with the flexibility of hybrid arrangements.

• Engaging Culture
  Enjoy regular team events and workshops that foster connection and collaboration.

• Competitive Package
  Attractive compensation, performance bonus, and benefits.

• International Exposure
  Work with colleagues and clients across Europe.

Our Benefits

Your contact person