#XPLORER 2027 Customer Support Centers improvement project

Prestwick Aerosystems; Getafe; Presencial; EUR 6700 - 11.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Internship program

Final Year Project (TFG)

Descripción de la vacante

Airbus Defence and Space SAU offers a curricular practicum internship in Spain for final-year students. You will work on a commissioned final year project (TFG) and participate in the XPLORER 2027 program focused on Customer Support Center improvements.

The 6-month internship runs February to July 2026, with part-time hours (25 per week) and ongoing tutor guidance to ensure alignment with degree requirements and Airbus quality standards.

Formación

• Pursuing a degree in Industrial Engineering or Business Administration.
• Fluent in English and Spanish (C1); other languages are a plus.
• Strong analytical and problem-solving skills, with a focus on process optimization.

Responsabilidades

• Prepare and develop the final year training project (TFG) aligned with Airbus objectives.
• Contribute to analysis of Customer Support Center processes and tools.
• Identify pain points and propose solutions to optimize workflows.
• Collaborate with cross-functional teams and deliver digital solutions.
• Prepare detailed progress reports and presentations for stakeholders.

Conocimientos

Analytical thinking

Team collaboration

Communication skills

Bilingual English/Spanish

Educación

Industrial Engineering

Business Administration

Herramientas

Excel

PowerPoint

Descripción del empleo

Job Description: Ready to join one of our Airbus Programs in Spain?

AIRBUS offers an internship (curricular practicum) program aimed at students who are in the last year of their degree with the main objective of acquiring professional skills through the development of a project in the company.

What do we offer?: Internship (curricular practicum) program + Bachelor’s Degree Final Project (TFG).

Mission

You will prepare a final year training project that will allow you to complete your official studies.

About practical training

6 months of curricular practicum at AIRBUS from February to July 2026

Part time: 5h / day - 25 hours per week (8h-13h)

Tutor assignment for continuous monitoring

Final project (TFG) to be carried out by the student

Join our #XPLORER 2027 program to contribute to the strategic improvement projects of Customer Support Centers Spain and Rest of the world focusing on:

• Conduct comprehensive analysis of existing Customer Support Center processes and tools.
• Identify pain points and areas for improvement being one of this pain points the resources consolidation, control and follow up.
• Propose innovative solutions and strategies to optimize processes
• Collaborate with cross-functional teams.
• Develop and deliver digital solutions to the different pain points identified.
• Prepare detailed reports and presentations on project progress, findings, and recommendations for stakeholders as well as final results.
• Adhere to Airbus Defence and Space quality standards and project management methodologies.

Required skills #AirbusDiversity

• Studying Degree in Industrial Engineering, Business Administration or equivalent
• Fluent in English and Spanish (C1), other languages is a plus
• Strong analytical and problem-solving skills, with a focus on process optimization.
• Team spirit and great collaboration skills
• Excellent communication and interpersonal skills, capable of working effectively in a multicultural environment.
• Proactive attitude and ability to work independently as well as part of a team
• Proficiency in data analysis tools and presentation software
• Demonstrated interest in customer experience, service improvement, and digital transformation

Why should you apply?

Foster your development with a strong academic background and an in-depth collaboration in AIRBUS projects. Expand your network within the aeronautical industry. Meet our people working with passion and determination to make the world a more connected, safer and smarter place. Be part of our diversity and teamwork culture that propel us to accomplish the extraordinary - on the ground, in the sky and in space. Get in touch with the industrial sector at a leading company in Spain

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company: Airbus Defence and Space SAU

Employment Type: Internship

Experience Level: Student

Job Family: Support to Management

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