Underwriter Operations Technicians - Outwards (Swedish & Spanish Speaker) - FTC 12 months

Chubb European Group Ltd.; Madrid; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

32 days vacation a year

2 days working from home + flexible</n

Home office allowance

Entry time flexibility

Life and accident insurance

Pension plan

Comprehensive Learning & Development

Job summary

Chubb European Group Ltd. is seeking an Underwriter Operations Technician – Outwards (Swedish & Spanish Speaker) in Madrid, Spain. This 12-month FTC role focuses on supporting complex multinational programs, maintaining premium bookings, and engaging with brokers and network partners.

Strong English, Swedish and Spanish are required, with additional European languages seen as a plus. The role emphasizes relationship-building, adherence to SLAs, and collaboration within a multinational team.

Qualifications

• Proficiency in English, Swedish and Spanish.
• Any additional European language (Dutch/German/Italian/French/Danish) would be a plus.
• Previous underwriting support experience is a plus.
• Insurance background preferred.
• Competent in Microsoft Office, especially Excel.
• Strong customer service and detail orientation.
• Problem solving and decision-making skills.
• Team player with initiative.

Responsibilities

• Communicate and build relationships with Underwriters, overseas offices, and other Chubb staff.
• Manage workloads according to Service Level Agreements with strong time management.
• Adhere to Chubb ethical and compliance standards and maintain quality/service standards.
• Prepare, maintain, and complete multinational workbooks per Global Services Department standards.
• Assist with ongoing improvement projects for the Global Services Department.
• Perform incidental work as priorities change or new requirements arise.

Skills

English

Swedish

Spanish

Other European language

Tools

Microsoft Office

Excel

Job description

Underwriter Operations Technicians - Outwards (Swedish & Spanish Speaker) - FTC 12 months

Madrid, Spain

Job Description

Are you passionate about delivering operational excellence in a dynamic, multinational insurance environment? Chubb is seeking an Underwriter Operations Technician – Outwards to join our team and play a pivotal role in supporting complex multinational programs. In this position, you will manage a diverse portfolio, collaborate with brokers and network partners, and ensure seamless program maintenance and premium booking. If you thrive on building strong business relationships, have a keen eye for detail, and possess professional language skills in English plus Swedish and Spanish, we invite you to bring your expertise to Chubb and help us deliver world-class service to our clients.

This a FTC 12 months role.

Key responsibilities

Communicate and build relationships with Underwriters, overseas offices, and other Chubb staff, functioning as a trusted advisor and demonstrating strong interpersonal skills.

Manage workloads in accordance with Service Level Agreements, showcasing time management and multi-tasking and prioritization skills.

Work within the framework of Chubb ethical and compliance standards, ensuring adherence to quality and service standards.

Ensure multinational workbooks are prepared, maintained, and completed in accordance with the Global Services Department standards, demonstrating attention to detail and operational excellence.

Assist with ongoing projects identified throughout the year for improvements to the Global Services Department, contributing to continuous improvement initiatives.

Perform incidental work that may be required outside the scope of day-to-day work requirements, adapting to changing environments and priorities.

Qualifications

Professional language skills in English, Swedish and Spanish. Any additional European language (Dutch/German/Italian/French/Danish) would be a plus.

Previous experience in an underwriting support role is a plus.

Insurance background is preferred.

Competent in Microsoft Office, especially Excel.

Strong customer service skills and a customer-centric attitude.

Strong attention to detail and a desire to deliver and improve quality.

Problem resolution and decision-making skills.

Ability to work in a team environment as well as on own initiative.

What we offer in return:

• 32days of vacation a year


• 2 days working from home option + additional flexible days


• Working from home allowance


• Entry time flexibility


• Life and accident insurance


• Pension plan


• Comprehensive Learning & Development offer

Our core valuesIntegrity, Client Focus, Respect, Excellence, and Teamworkguide how we live and work.

Chubb is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

We ensure our recruitment process is inclusive and accessible. If you require reasonable adjustments, please let us know in your application or during discussions with our recruiters.

Job Info

• Job Identification 37809


• Job Schedule Full time


• Regular or Temporary Temporary


• Business Unit Spain


• Legal Employer Chubb European Group SE Spanish Branch