TUI Hotel Rep | German Speaking | Local Residents | S27

TUI Group; Alaminos; On-site; EUR 14,000 - 17,000; Full time

Benefits offered by this job

Paid training days

Learning Hub access

Language lessons

Company iPad

Uniform provided

Seasonal or permanent contracts

Extra leave days per month

Job summary

TUI Group is seeking digitally savvy, customer‑focused Hotel Reps based near Alaminos, Cyprus. You will welcome customers, identify their needs, and tailor recommendations to sell experiences while maintaining high service standards.

With a 45h/ week schedule, you can advance your career through paid training, language lessons, and access to the TUI Learning Hub. A local contract supports growth within an international travel brand.

Qualifications

• Fluent in German and English; driving license required.
• Strong customer service and sales mindset.
• Willingness to learn and adapt to tools used for sales tracking.

Responsibilities

• Create memorable experiences for customers by welcoming and engaging them.
• Identify customer needs and tailor recommendations to match products.
• Aim to exceed sales targets and drive business growth.
• Resolve issues professionally and empathetically.
• Collaborate with teams and partners across regions; use tools to track performance.

Skills

German

English

Driving licence

Job description

Ready to turn your passion for travel into an adventure? We're looking for digitally savvy, people-loving Hotel Reps to create unforgettable moments for our customers.

A quick heads-up: This is a locally employed position, so you'll need the right to work in Cyprus and be based in or near Alaminosbefore applying.

ABOUT OUR OFFER

• Attractive Package: A job at TUI offers more than just a salary. You'll start from €1.383 gross per month. Plus, earn an average comission of €300 - €400 per month - with no upper limit. The more you sell, the more you earn.
• Work schedule: 45h per week including split shifts, 1 day off per week, and 2 additional, paid, annual leave days per month.
• Learning & Development: Paid training days, plus free access to the TUI Learning Hub, TUI Skills Academy, and language lessons to support your personal and professional growth.
• Community & Purpose: Make a positive impact by participating in charity and sustainability initiatives such as the TUI Care Foundation, with complimentary access to our dedicated WeCare Team and 24/7 Wellbeing Hub.
• Equipment Provided: You'll receive a company iPad and uniform as standard.
• Career Growth: Choose from seasonal or permanent contracts, with optional winter work opportunities. Shape your career with development opportunities tailored to your unique skills and ambitions.
• Broaden Your Network: Collaborate with colleagues from diverse cultures, work on international projects, and build a global professional network.

ABOUT THE JOB

• You'll create special moments for our customers, making them feel welcome and valued whilst building a strong connection with each one.
• Engaging with customers from around the world, you'll identify their needs and offer tailored recommendations, promoting and selling our experiences by matching our products to their preferences.
• We're looking for someone who'll aim to exceed sales targets and contribute to business growth – there's no upper limit on what you can achieve.
• Using your strong problem-solving skills, you'll find the best possible resolution, responding professionally and empathetically to a range of customer needs and emotions.
• You'll collaborate with colleagues, teams, suppliers and partners from around the world whilst embracing our diverse TUI culture.
• Tracking your sales and service performance against set targets using company-provided tools, you'll assess customer feedback and sales-related data.

ABOUT YOU

• You're dedicated to making our customers happy, going above and beyond to create unforgettable experiences.
• As a quick learner, you're ready to master the technology and tools needed for the role, embracing new knowledge, feedback and learning about our amazing products and services.
• You're highly motivated and target-driven, with a positive mindset and a passion for achieving results – dedicated to providing excellent service, recommending and selling products that match customers' needs.
• Turning challenges into opportunities whilst staying calm under pressure, you'll proactively identify and resolve issues creatively before they escal...
• You communicate clearly and effectively, adapting your style to different situations, keeping interactions positive, and feeling comfortable presenting in front of an audience.
• You hold a driving licence and are fully conversational in German plus English, with additional languages considered a great asset.

From a workplace to a place to belong, we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together our potential is limitless. We're committed to supporting candidates with disabilities and impairments, so if you require any support, please do let us know.