TUI Airport Rep | Danish Speaking | Local Residents

TUI Cruises GmbH; Islas Canarias; Presencial; EUR 19.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company iPad

Uniform provided

23 days holiday incl. 2 birthday/Happy

Discounts & TUI Club benefits

Private health insurance discount

Descripción de la vacante

TUI Cruises GmbH is seeking friendly Airport Reps to greet guests at Gran Canaria Airport. You will welcome passengers, answer questions, and help with arrivals, departures and transfers while delivering memorable moments from the moment guests arrive until they depart.

The role requires English fluency; Danish is a plus. A 39-hour work week, 22 days of holiday plus two extra days, and access to corporate benefits are offered. Training days and wellbeing resources are provided.

Formación

• Fully conversational in English; additional languages are advantageous.

Responsabilidades

• Welcome guests warmly at the airport and build connections from arrival.
• Handle changes and challenges in a busy airport environment and answer questions from first to last interaction.
• Ensure smooth airport operations by managing arrivals, departures and transfers; deliver bus speeches to guests.

Conocimientos

English language

Danish language

Descripción del empleo

Calling all tourism pros based in Gran Canaria, Spain!

We are seeking digital experienced and helpful individuals like you to join our diverse team ofAirport Reps. If you have theright to work in Spain, live close to the Airport and speak English + Danish, then keep on reading!

ABOUT OUR OFFER

• A job at TUI offers more than your basic salary which already starts at 1858€ gross/month.
• A company iPad & uniform are of course standard.
• Work week of 39 hours with 2 days off.
• 22 days of Holiday (on a full year) + we give you two extra days (on your Birthday and one Happy day).
• Discounts and multiple offers with TUI Club De Benefits.
• Option to obtain a discounted private health insurance.
• We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
• Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
• We offer a fijo discontinuo contracts, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise.

ABOUT THE JOB

• As the friendly TUI face at the airport, you warmly welcome them and build strong connections with each one. Making sure you create special moments for our guests from the moment they arrive.
• Be prepared to handle changes and challenges in the busy airport environment, ensuring all guests’ questions are fully answered from their first to their last interaction.
• Ensure smooth and efficient airport operations by reliably handling all aspects of arrivals, departures, and transfers. Deliver see-off speeches on the buses before guests head off to their resorts.
• Monitor progress with service updates and guest feedback. Celebrate successes in meeting targets, solving problems, and providing great service.
• Proudly represent our company’s values and culture, maintaining a positive attitude and professionalism to enhance the guest experience at the airport.

ABOUT YOU

• A friendly and empathetic individual who naturally connects with people, making them feel welcomed and supported.
• Dedicated to making our guests happy, going above and beyond to create unforgettable experiences from the moment they arrive until their departure.
• A quick learner, ready to master the technology and tools needed for the role. Embrace new knowledge and feedback, and enthusiastic about getting to know our amazing products and services.
• Enjoy working in a fast-paced environment and love working with a diverse team, respecting different cultures. Flexible with the schedule, including rotating daytime and occasional night shifts.
• Turning challenges into opportunities and remain calm under pressure. Proactively identify and resolve issues creatively before they escalation to ensure a smooth airport experience for guests.
• Fully conversational in English. Any other language would be advantageous.

From a workplace to a place to belong, we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.