TikTok Shop - Electronics Account Manager

TikTok; Madrid; Presencial; EUR 70.000 - 100.000; Jornada completa

Descripción de la vacante

TikTok is seeking an Electronics Merchant Manager for our Madrid office to identify, onboard and support high-potential electronics brands across key subcategories. You will drive merchant performance and GMV growth on the platform.

Based in Madrid, you will collaborate with product, operations, marketing and compliance teams to optimize pricing, assortment and campaigns, and develop mid- and long-term account plans to grow partners sustainably on TikTok.

Formación

• Fluency in Spanish and English (spoken and written).
• Strong interpersonal, communication and negotiation skills.
• Experience in Account Management, Business Development, e-commerce or marketplaces.
• Solid knowledge of the Spanish e-commerce and Electronics landscape.
• Ability to analyze seller performance and translate insights into action.
• Able to thrive in ambiguous, fast-changing environments.
• Fast learner with a proactive, ownership-driven mindset.

Responsabilidades

• Identify, acquire and onboard electronics merchants and brands across key subcategories.
• Support merchants with business model, pricing, assortment and platform education.
• Own GMV targets and drive merchant performance through analysis and experiments.
• Analyze Spanish electronics market and trends to identify growth opportunities.
• Collaborate with internal teams and external providers to develop compelling content.
• Coordinate with Product, Operations, Marketing, Logistics and Compliance teams to resolve merchant challenges.

Conocimientos

Spanish fluency

English fluency

Interpersonal skills

Negotiation skills

Account management experience

E-commerce / marketplaces

Analytical thinking

Fast learner

Descripción del empleo

Location

Madrid

Employment Type

Regular

Job Code

A182354B

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Responsibilities

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.About the JobThe commerce industry has experienced tremendous growth in recent years and has become a highly competitive space among leading Internet companies. Its future growth potential cannot be underestimated.With millions of loyal users globally, we believe TikTok is the ideal platform to deliver a new and better commerce experience. We are looking for passionate and talented people to join our Operations team and help us build a commerce ecosystem that is innovative, secure and intuitive for our users.This role is based in our Madrid office.

• Identify, acquire and onboard high-potential Electronics merchants and brands across key subcategories such as household appliances, smartphones, consumer electronics, computing & gaming, smart home, etc.
• Support merchants with business model recommendations, assortment and pricing strategies, creator affiliation, platform education and operational readiness. Build mid- and long-term account plans to help them grow sustainably on the platform.
• Own GMV targets and consistently drive merchant performance through data analysis, experimentation and iteration.
• Analyze the Spanish Electronics market, consumer trends, product life cycles and subcategory performance to identify strategic priorities and new growth opportunities.
• * Work closely with merchants to optimize key growth levers, including product selection, pricing, stock availability, campaigns, Affiliate, short video, LIVE and Ads.
• Collaborate cross-functionally with internal teams and external service providers to help partners develop relevant, engaging and conversion-driven content on the platform.
• Coordinate with internal Product, Operations, Marketing, Logistics and Compliance teams to solve merchant challenges and ensure a strong customer experience.
• Own internal projects that contribute to the development of the broader e-commerce ecosystem.
• Develop initiatives to continuously improve category competitiveness, including product assortment, pricing, merchant quality and content supply.

Qualifications

Minimum Qualifications

• Fluency in Spanish and English, to be able to speak with global cross functional teams and local Spanish merchants.
• Strong interpersonal, communication and negotiation skills, combined with logical thinking and strong analytical capabilities.
• Relevant experience in Account Management, Business Development, e-commerce, marketplaces, consumer electronics or technology-related industries.
• Strong knowledge of the Spanish e-commerce and Electronics landscape, including consumer demand, competitive dynamics, digital evolution and mobile transformation.
• Ability to analyze seller performance, identify growth opportunities and translate insights into clear and actionable account plans.
• Ability to thrive in ambiguous and fast-changing environments.
• Fast learner with a strong can-do attitude and a high level of ownership.

Preferred Qualifications

• Experience managing Electronics brands, distributors, retailers or marketplace sellers, with direct ownership of commercial targets such as GMV, revenue or account growth.
• Understanding of key category levers such as pricing, assortment, product launches, inventory, promotions and operational or compliance requirements.
• Strong understanding of social commerce, including short video, livestreaming, content marketing, influencers, Affiliate and Ads.
• Strong team player and accountable owner of individual performance, consistently focused on delivering high standards and measurable results.
• Creative and commercially driven mindset, with the ability to identify new opportunities and influence partners to invest in sustainable growth.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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