Telecom OSS/BSS Business Analyst — Remote (Mexico)

InfoVision Inc.; Castilla-La Mancha; Remote; EUR 34,000 - 53,000; Full time

Benefits offered by this job

Competitive compensation

Career growth

Job summary

InfoVision Inc. is seeking a Business Analyst to lead discovery, current-state documentation, and target process design for a carrier-grade OSS/BSS migration.

You will bridge business stakeholders, technical leads, and solution architects to define scope and process architecture for telecom modernization. The role requires deep OSS/BSS experience, TM Forum eTOM expertise, and the ability to work with operator teams in Latin America or North America; fluent English and Spanish are essential, with

Qualifications

• 7+ years as a Business Analyst in telecom carriers, MVNOs, or large IT transformation programs.
• Hands-on OSS/BSS experience (billing, provisioning, order management, CRM).
• Strong knowledge of TM Forum eTOM and carrier-grade governance.
• Experience working with operator teams in Latin America or North America.
• Fluent English and Spanish (spoken and written).

Responsibilities

• Document current-state business and system landscapes; map end-to-end legacy-to-target provisioning, activation, and billing processes.
• Produce interface catalogs, data dictionaries, business process maps, and traceability matrices.
• Lead requirements workshops with business and technical teams and resolve conflicting priorities.
• Apply TM Forum eTOM to map processes across domains and define system boundaries.

Skills

7+ years BA

OSS/BSS experience

TM Forum eTOM

LatAm/NA experience

English & Spanish

Job description

InfoVision Inc. is seeking a Business Analyst to lead discovery, current-state documentation, and target process design for a carrier-grade OSS/BSS migration.

You will bridge business stakeholders, technical leads, and solution architects to define scope and process architecture for telecom modernization. The role requires deep OSS/BSS experience, TM Forum eTOM expertise, and the ability to work with operator teams in Latin America or North America; fluent English and Spanish are essential, with