Technical Support Specialist

AL7925 Grid Solutions SAS; Madrid; On-site; EUR 50,000 - 75,000; Full time

Benefits offered by this job

Relocation Assistance Provided

Job summary

GE Vernova in Madrid is seeking a Technical Support Specialist to deliver on-site technical support for GIS and AIS switchgear projects, develop work procedures, plan activities, and support field supervisors and Project Managers.

The role involves site visits, troubleshooting, safety/documentation, and collaboration with global teams to meet standards and timelines; travel 50%+ is expected.

Qualifications

• Bachelor’s degree in electrical or mechanical engineering or related field.
• Extensive hands‑on field experience on GIS or AIS equipment (installation, commissioning, maintenance, or repair).
• Prior experience as a Field Supervisor is a strong advantage.
• Deep understanding of HV electrical principles, circuit breaker mechanics, SF6 handling, and testing equipment (e.g., KoCoS, Omicron, Megger).
• 60‑hour PRL course.
• Fluent in English and Spanish.
• Willingness to travel frequently (50%+) with a valid driving license.

Responsibilities

• Technical support: main technical contact for Field Supervisors before and during GIS/AIS field interventions.
• Testing & diagnostics: guidance on timing tests, contact resistance measurements, insulation diagnostics, and equipment troubleshooting.
• Technical reporting: review reports on maintenance, repairs, and retrofit activities; escalate complex issues.
• Project planning: work with Project Managers to prepare maintenance, repair, and retrofit projects.
• Site preparation: conduct site visits with customers and safety coordinators.
• Resource coordination: identify equipment, tooling, lifting resources, and personnel.
• Procedures & safety: prepare method statements, special instructions, shutdown plans; ensure EHS compliance.
• Customer & tendering support: provide technical clarifications to customers and Project Managers; support tenders with technical input.
• Continuous improvement: conduct lessons learned and root cause analyses; implement actions.
• Knowledge sharing: provide feedback on equipment performance and recurring issues.

Skills

Fluent in English

Fluent in Spanish

Education

Bachelor’s degree in electrical/mechanical engineering or related field

Tools

KoCoS

Omicron

Megger

Job description

Job Description Summary Job Description GE Vernova - The Energy to Change the World With over 130 years of experience and proven innovation, GE Vernova is leading a new era of energy. We are electrifying the world while working to decarbonize it. Our name reflects our mission. “GE” carries a legacy of quality and ingenuity. “Ver” signals Earth’s lush ecosystems, while “Nova” nods to a new era of lower‑carbon energy we are helping to deliver. Focused on the future, GE Vernova is accelerating the shift to reliable, affordable, and sustainable energy. We help customers power economies and deliver electricity vital to health, safety, and quality of life.

Let’s Talk about the Role

As a Technical Support Specialist within GE Vernova’s Grid Solutions Field Operations team, you will provide technical support for Gas Insulated (GIS) and Air Insulated (AIS) Switchgear projects, ensuring their safe and efficient execution. You will develop work procedures, plan project activities, support Field Supervisors, and act as a technical reference for Project Managers, Tendering teams, and customers. Working with international teams across Engineering, EHS, Quality, and Project Management, you will ensure projects meet technical standards, contractual requirements, and agreed timelines. Your activities will include site visits, troubleshooting field issues, and reviewing work procedures.

Key Responsibilities

• Technical Support: Act as the main technical contact for Field Supervisors before and during GIS and AIS field interventions.
• Testing & Diagnostics: Provide guidance on timing tests, contact resistance measurements, insulation diagnostics, and equipment troubleshooting.
• Technical Reporting: Review reports covering maintenance, repairs, and retrofit activities, escalating complex issues to Engineering or the Factory.
• Project Planning: Work with Project Managers to prepare maintenance, repair, and retrofit projects, including large‑scale interventions.
• Site Preparation: Conduct site visits with customers and safety coordinators to assess working conditions and project requirements.
• Resource Coordination: Identify the necessary equipment, tooling, lifting resources, and personnel to ensure successful project execution.
• Procedures & Safety: Prepare Method Statements, special instructions, and shutdown plans, ensuring compliance with EHS standards and promoting a Zero Harm culture.
• Customer & Tendering Support: Provide technical clarifications to customers and Project Managers, and support tenders with technical input, scope definition, and resource estimates.
• Continuous Improvement: Conduct lessons learned sessions and root cause analyses following field interventions, ensuring improvement actions are implemented.
• Knowledge Sharing: Provide structured feedback on equipment performance and recurring technical issues, sharing best practices across the Operations team.

What you’ll bring (Basic Qualifications)

• Bachelor’s degree in electrical/mechanical engineering or a related field, or a technical qualification with proven field experience.
• Extensive experience of hands‑on field experience on GIS or AIS equipment (installation, commissioning, maintenance, or repair).
• Prior experience as a Field Supervisor is a strong advantage.
• Deep understanding of HV electrical principles, circuit breaker mechanics, SF6 handling, and testing equipment (e.g., KoCoS, Omicron, Megger).
• 60‑hour PRL course.
• Fluent in English and Spanish.
• Willingness to travel frequently (50%+) to customer sites and GE Vernova facilities and a valid driving license.

What will make you stand out

• Proactive approach to continuous improvement, with an interest in digital tools, coaching, and knowledge sharing.
• Strong communication skills with technical and non‑technical stakeholders, ability to manage multiple priorities, deliver high‑quality results, and consistently follow rigorous EHS standards.
• Valid qualification for HV work, applicable EHS/PRL training.

Our Culture

Every action shapes our future. That’s why our north star is a culture of impact, where everyone is empowered to thrive and achieve. Addressing the urgent need to build a more sustainable electric power system while improving the trajectory of climate change emissions are global priorities, and we take our responsibility seriously. That is our mission at GE Vernova: continuing to electrify to thrive and decarbonize the world. We play a significant role in leading a new era of energy. Our technology helps generate approximately twenty‑five percent of the world’s electricity today, and we are working to power the rest. If we want the future of energy to be different, then join us and be the difference.

We're determined to be the best place to grow

We believe that strong careers are built on a variety of experiences, strong connections, and continuous development. We’re committed to providing you the tools to navigate and shape a strong career journey that aligns with a healthy work‑life balance. No two careers are the same, and yours should reflect your personal and professional goals. Your people leader and trusted mentors will support you through navigating your journey. We also prioritize fair pay, performance‑based rewards, and wellbeing programs for you and your family. With opportunities to move across teams and functions, your career can keep evolving while sustainability stays at the core of everything we do.

Inclusion & Diversity

We are passionate about creating an inclusive work environment. By valuing the ideas and contributions of a diverse workforce we help inspire others to grow, succeed, and raise the bar for everyone.

As an equal opportunity and affirmative action employer, GE Vernova is committed to support disadvantaged groups whilst providing equal opportunities for both GE Vernova associates and applicants alike.

Additional Information

• Relocation Assistance Provided: Yes

Addressing the climate crisis is an urgent global priority and we take our responsibility seriously. That is our singular mission at GE Vernova: continuing to electrify the world while simultaneously working to help decarbonize it. If we want our energy future to be different…we must be different. Our mission is embedded in our name. We retain our treasured legacy, “GE,” in our name as an enduring and hard‑earned badge of quality and ingenuity. “Ver” / “verde” signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower‑carbon energy that GE Vernova will help deliver. Together, we have The Energy to Change the World.

www.gevernova.com