Technical Services Engineer

NTT Ltd.; Madrid; Presencial; EUR 20.000 - 32.000; Jornada completa

Descripción de la vacante

NTT DATA is seeking an entry-level Associate Networking Technical Services Systems Integration Specialist in Madrid. You will learn to configure and install networking equipment while supporting break/fix events and problem management throughout project lifecycles.

You will work with the Implementation Engineering team to meet client requirements, grow through associate level certification, and gain hands-on experience alongside senior engineers in a collaborative environment.

Formación

• Bachelor's degree in IT or Computing required.
• Associate level networking certifications encouraged (Cisco, Juniper, Aruba, F5).
• Willingness to learn and grow in networking.

Responsabilidades

• Learn to configure and install networking equipment.
• Assist with break/fix incidents and problem management.
• Collaborate with Implementation Engineering to meet client needs.
• Provide support alongside senior engineers.
• Take on related tasks as required.

Conocimientos

Networking basics

Customer service

Learning mindset

Overtime readiness

Team collaboration

Educación

Bachelor's degree in IT or Computing

Associate level networking certs

Herramientas

Cisco certification

Juniper certification

Aruba certification

F5 certification

Descripción del empleo

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.

Your day at NTT DATA
The Associate Networking Technical Services (TS) Systems Integration Specialist is an entry level subject matter expert, responsible for learning the skills to work closely with the TS Systems Integration team to action configurations, installations and attend to break/fix events that are deemed less complex in nature.

This role works towards associate level certification, whilst at the same time developing business knowledge to action configurations, installations and attend to break/fix events that are deemed less complex in nature.

Key responsibilities:

• Learns the ability to start 'owning' portions of an installation, break/fix incidents, and problem management during project lifecycle.
• Functions jointly with the Implementation Engineering team to meet client requirements.
• Action less complex configurations and installations.
• Attend to less complex break/fix events during project lifecycle.
• Provides support and work alongside with Senior Associate/L2 and other senior support engineers.
• Performs any other related task as required.

Knowledge, Skills and Attributes:

• Basic understanding and appreciation of technical design principles.
• Ability to develop an understanding of fundamental project and administration processes.
• Displays a strong learning orientation.
• Good verbal communication skills.
• Demonstrate a client service orientation.
• Hands-on proactive in approach.
• The ability to work overtime when required.
• Some exposure to deployments for less complex tasks.

Academic Qualification and certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or related field.
• Associate level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc.

Required experience:

• Some work experience in technical implementation engineering, specific to Networking technologies.
• Some experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.
• Some experience in diagnosis and troubleshooting.

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.