CRM Consultant

Sage; Barcelona; Presencial; EUR 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible benefits

Free access to the Calm app

23 working days of vacation

5 paid days for volunteering

Financial support including life insurance

Descripción de la vacante

Sage is seeking a Technical CRM Consultant in Barcelona to deliver scalable CRM solutions. In this hybrid role, you'll collaborate on integrations, custom developments, and system optimization across teams.

Key responsibilities include maintaining data processes and managing analytical reporting tools like Metabase and Crystal Reports. This role offers professional growth in a flexible work environment with generous benefits including annual leave and well-being resources.

Formación

• Must have advanced SQL skills with triggers and stored procedures.
• Experience with ETL tools, ideally Talend, is required.
• Strong analytical skills and problem-solving abilities are essential.

Responsabilidades

• Design and maintain data integration processes using Talend.
• Create and manage analytical reports using Metabase and Crystal Reports.
• Investigate and resolve technical incidents including server load issues.

Conocimientos

Advanced SQL (triggers, stored procedures)

Experience with ETL tools (preferably Talend)

Strong understanding of REST APIs and integrations

Strong analytical and problem-solving skills

2+ years of experience in technical support or integrations

Herramientas

Talend

Metabase

Crystal Reports

Descripción del empleo

This is a hybrid position, with 3 days in our office in Barcelona and 2 days working from home.

We are looking for a Technical CRM Consultant to join our team and play a key role in delivering scalable, high-quality CRM solutions. In this role, you will collaborate with internal teams and external partners, providing technical expertise across integrations, custom development, and system optimization.

You’ll work at the intersection of data, automation, and customer platforms, helping drive efficiency and innovation through robust technical solutions.

What you’ll do

Technical Development & Integrations

• Design, develop, and maintain data integration processes using Talend
• Build and optimize triggers, custom functions, and stored procedures (SQL)
• Develop custom widgets, forms, pages, and executable processes
• Troubleshoot and resolve API (REST) integration issues

Data, Reporting & Analytics

• Create and manage analytical reports using Metabase and Crystal Reports
• Define KPIs and support data-driven decision-making
• Ensure data consistency and synchronization across systems

System Optimization & Support

• Investigate and resolve technical incidents, including server load issues
• Monitor and optimize Talend jobs to ensure performance and reliability
• Implement validations and propose continuous improvements

Process & Documentation

• Document developments (functions, triggers, integrations) for scalability and maintainability
• Configure workflows and automation processes
• Manage tasks using Kanban methodologies to ensure efficient delivery

What success looks like

• Delivering high-quality, scalable technical solutions
• Maintaining clear and thorough documentation
• Communicating effectively with both technical and non-technical stakeholders
• Taking ownership of tasks and continuously improving processes

Your first 90 days

• 30 Days:

  Onboard and gain hands‑on experience with our platform, reporting tools (Crystal Reports), analytics (Metabase), and integrations (Talend & APIs). Learn internal workflows and best practices.

• 60 Days:

  Start contributing to real projects—handling incidents and implementing small enhancements under guidance.

• 90 Days:

  Work independently on custom developments and take ownership of specific technical areas.

What we’re looking for

Must-Have Skills

• Advanced SQL (triggers, stored procedures)
• Experience with ETL tools (preferably Talend)
• Strong understanding of REST APIs and integrations
• 2+ years of experience in technical support, integrations, or similar roles
• Strong analytical and problem‑solving skills

Nice to Have

• Experience with Metabase or Crystal Reports
• Background working with CRM or ERP systems

Soft Skills

• Clear and structured communication
• Strong organizational and multitasking abilities
• High attention to detail
• Ability to work independently and take initiative

At Sage, we offer you an environment where you can grow professionally without compromising your personal well‑being.

Our benefits package is designed to provide stability, flexibility, and balance:

Flexible benefits: exchange part of your salary and make tax savings on health insurance, meal and transport vouchers, childcare, and training.

Well‑being: Free access to the Calm app (for up to 5 users), 24/7 counselling, and emotional support from our Healthy Mind Coaches. We also offer self‑care and parenting resources through the Cleo app.

Flexible working: flexibility of working one hour in, one hour out, shortened workdays on Fridays and during the summer, and the opportunity to work from over 40 countries for up to 10 weeks per year through our Work Away program.

Annual leave: 23 working days of vacation, 5 paid days per year for volunteering, and 5 additional paid days annually for personal or professional development.

Extended leave: 7 extra days of maternity leave and 5 extra days of paternity leave, on top of the legal allowance, available after one year of service.

Financial support: Life and disability insurance, salary advances of up to 3.5 times your net monthly pay, a €300 net marriage bonus, and access to Sage's employee stock purchase plan at a discounted rate.

Health and Safety Responsibilities

Fostering the safety culture, by leading with your own example.

Following established safety procedures and reporting potential hazards promptly helps maintain a secure and efficient workplace.

Participating in safety training sessions and adhering to preventive guidelines and procedures, the objective is minimizing risks and protecting yourself and the rest of your colleagues.