Technical Adoption Specialist - Forma / Aps

Autodesk; Madrid; Presencial; EUR 60.000 - 90.000; Jornada completa

Descripción de la vacante

Autodesk is seeking a technically minded advisor to help customers maximize their product investment across the AEC space. You will coach customers on Autodesk solutions, lead live sessions, and create enablement content to address workflow challenges.

Ideal candidates have 5+ years in the field, experience with Cloud APIs, and strong communication skills. The role involves collaborating with a global team and supporting strategic customers worldwide.

Formación

• Bachelor's degree or equivalent experience.
• Minimum of 5 years' experience in related field.
• Advanced knowledge of AEC technologies and automation building blocks.
• Experience with Cloud APIs and API testing tools such as Postman.
• Understanding of HTTP methods and JSON responses.
• Ability to manage several projects and set priorities.
• Proven ability to learn quickly in a fast-paced environment.
• Excellent verbal and written communication skills.

Responsabilidades

• Deliver product and workflow coaching sessions to help strategic customers adopt Autodesk solutions.
• Conduct coaching discovery calls to understand customer workflows and outcomes.
• Lead live coaching and scalable group enablement sessions for end users.
• Act as a technical trusted advisor to customers, demonstrating product expertise.
• Develop and maintain enablement content and digital assets.

Conocimientos

AEC technologies

Automation & scripting

API testing

HTTP/JSON

Project management

Communication

Agile

Educación

Bachelor's degree or equivalent

Herramientas

Postman

PowerShell

Python

VB

.NET

C/C++

Descripción del empleo

Job Requisition ID #26 WD98866 Position Overview Autodesk Customer Success is looking for highly motivated technical advisors to help our customers maximize their product investment and realize measurable business outcomes.

We are looking for a professional with automation and scripting experience, preferably in the Architecture, Engineering and Construction (AEC) space. You should have experience, supporting a broad range of technologies in large-scale environments. You will work closely with medium and large strategic customers worldwide to enhance their adoption of Autodesk solutions. You will join the Technical Adoption team within the Customer Success Management group; This is a team that values professional development, supports growth and rewards high performance.

The Technical Adoption group helps strategic customers maximize success and realize stronger returns on their investment.

Responsibilities

• Deliver product, and workflow coaching sessions that help strategic customers adopt Autodesk solutions and activate key workflows.
• Conduct coaching discovery calls to understand customer workflows, adoption barriers, learning needs, and desired outcomes.
• Lead live coaching and scalable group enablement sessions (1:many) for end users, including workflow-specific guidance and best-practice sharing.
• Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology.
• Develop, update, and maintain enablement content, learning resources, and digital assets that support coaching delivery and address specific customer workflow challenges, in line with Autodesk quality standards.

Minimum Qualifications

• Bachelor's degree or equivalent experience.
• Minimum of 5 years' experience in related field.
• Advanced knowledge of Architecture, Engineering and Construction (AEC) technologies and automation building blocks.
• Experience working with and supporting Cloud APIs and API testing tools such as Postman for testing and automating API workflows.
• Understanding of HTTP methods, ability to construct and send HTTP requests to API’s and ability to handle JSON responses returned by API’s.
• Able to manage several projects at a time, setting the right priorities.
• Proven ability to be agile and learn quickly in a fast-paced environment.
• Excellent verbal and written communication skills; ability to convey complex technical details coherently to a live or virtual audience.

Preferred Qualifications

• Technical consulting experience and/or technical project delivery experience with large, demanding customers.
• Experience supporting automation in an enterprise environment or working directly with enterprise clients.
• Experience with Autodesk Platform Services.
• Experience scripting using VB, Power Shell,. NET, Python, C, or C++.
• Experience with low code / no code environments (e.g. Workato or Power Automate).
• Enthusiasm and passion for technology and innovation.
• Demonstrated ability to build and maintain strong relationships at all levels.
• Excellent team player, enjoying supporting and interacting with other members of a global team.

Ideal Candidate

Courage: The passionate self-belief and trust necessary to be bold and brave in one’s actions to enable controlled risk-taking which allows positions to be challenged, thereby delivering strong results.

Speed: We strive to move as fast as our environment allows, empowering people to favor small sprints and course correction towards desired outcomes.

Accountability: The state of clear ownership which provides a person the power and ultimate responsibility to achieve a defined outcome.

Simplicity: Having an approach and mindset to avoid unnecessary complexity and duplication; keeping things simple to achieve quicker outcomes.

Solving system-wide: Seek first to understand by asking questions that remove silos and organizational barriers, to establish a safe environment that supports cross-geo collaboration and communication to develop a shared vision enabling faster time-to-value adoption.

Salary Transparency

Salary is one part of Autodesk's competitive compensation package. For Germany based roles, we expect a starting base salary between 60,000 EUR and 88,000 EUR. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career.

Company Culture

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all.

We take pride in cultivating a culture of belonging where everyone can thrive.

Work Locations and Type

Location: Munich, DEU; Barcelona, ESP; EMEA - Poland - Kraków - Lubomirskiego. Type: Full time

Other Requirements

This role may require in-person onboarding and/or in-person ID verification.

Full Job Title

Technical adoption specialist - forma / aps Madrid, Spain