Technical Account Manager, Google Cloud Consulting (Multiple Languages)

Google LLC; Madrid; On-site; EUR 70,000 - 72,000; Full time

Benefits offered by this job

Equity

Benefits

Bonus target 15%

Job summary

Google Madrid, Spain is seeking a Technical Account Manager for Google Cloud Consulting to serve enterprise customers in Spain and across EMEA. You will be the primary technical advisor, helping customers optimize operations and realize value from Google Cloud.

Your blend of deep technical expertise and client-facing skills will drive customer satisfaction, lead quarterly business reviews, and collaborate with Support, Engineering, and SRE to ensure success during critical moments.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related technical field.
• 5 years of experience in a customer-facing role managing technical implementations or transformation programs.
• Experience supporting customers in cloud operations, technical support, escalation management, or IT consulting.
• Ability to communicate in English and one of the listed languages fluently (Spanish, French, German, Italian, Polish, Portuguese).

Responsibilities

• Accelerate customer adoption of Google Cloud by leading the implementation journey.
• Advocate for customer needs to overcome blockers and drive feature development.
• Develop relationships with key stakeholders, including C-Suite and IT teams, and lead quarterly business reviews.
• Plan events and launches with cross-team collaboration to ensure customer success during critical moments.
• Develop best practices and assets to scale initiatives through partners.

Skills

English fluency

Spanish fluency

Customer-facing experience

Cloud operations knowledge

Stakeholder management

Education

Bachelor's degree in Computer Science or Engineering

Job description

Technical Account Manager, Google Cloud Consulting (Multiple Languages)

Google Madrid, Spain

• Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
• 5 years of experience in a customer-facing role working with stakeholders, managing customer technical implementations or transformation programs.
• Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting.
• Ability to communicate in English and one of the following languages (Spanish, French, German, Italian, Polish, Portuguese) fluently to support client relationship management in this region.

Preferred qualifications:

• MBA or Master’s degree in a Management, Technical, or Engineering field.
• Experience in translating business requirements into technological solutions.
• Experience in application or workload migration to public cloud providers.
• Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver solutions.
• Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
• Excellent written and verbal communication, presentation, problem-solving, and client management skills.

About the job

As a Technical Account Manager (TAM), you will be the primary technical advisor for our most enterprise customers in Spain and across EMEA. You will be a trusted partner, helping them optimize their operations and achieve their business objectives using the full breadth of Google Cloud.

You will leverage your deep technical expertise and strong customer-facing skills to build strong relationships, drive customer satisfaction, and help them realize the maximum value from their cloud investment. Your role requires a blend of technical depth, business acumen, and a passion for customer success.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Spain: €70000 - €71500 (EUR) + 15% bonus target + equity + benefits Learn more about benefits at Google .

• Accelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goals, and business transformation strategies.
• Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple workstreams and teams to maintain customer momentum.
• Develop relationships with key stakeholders (particularly C-Suite and IT teams) to understand a customer’s business and develop roadmaps. Lead quarterly business reviews and executive sessions to better understand business and technical needs.
• Plan for customer events and launches, partnering with Support, Engineering, and SRE to ensure customer success during critical moments. Work with customers and Support to guide issues and escalations to resolution.
• Develop best practices and assets based on learnings from customer engagements to help support initiatives to scale through partners.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.