Swedish-Speaking Customer Experts Jobs - Remote Inside Greece

Dila Recruitment; Tavertet; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A recruitment agency is seeking a Customer Expert to communicate with customers via phone, chat, and email. The ideal candidate is fluent in Swedish and has strong communication skills in English. The position offers relocation support to Greece, a competitive salary with bonuses, and comprehensive training. This role is ideal for those who thrive in team environments and are looking for professional growth opportunities.

Servicios

Relocation support including flight tickets and accommodation

Competitive salary with performance bonuses

Health care benefits

Free online Greek language courses

Formación

• Fluency in Swedish.
• Very good communication skills in English (B2 level).
• Exceptional soft skills and problem-solving abilities.

Responsabilidades

• Communicate with customers via phone, chat & email.
• Track and follow cases to ensure timely closure.
• Maintain high customer satisfaction.

Conocimientos

Fluency in Swedish

Good communication skills in English (B2 level)

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge/tech savviness

Ability to multitask

Team player

Descripción del empleo

Position: Customer Expert

Work model: Remote in Greece

Location: Greece

Employment type: Full-time

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring:

• Fluency in Swedish
• Very good communication skills in English B2 level
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weekshotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year + monthly performance bonus, Sundays and public holidays are paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses