Supply Chain Customer Operations Intern (with French)

Coty SA; Barcelona; Hybrid; EUR 7,800 - 11,000; Full time

Benefits offered by this job

Paid internship with employment path

Coaching and buddy support

Flexible working time and WFH up to 50

Job summary

Coty is seeking a Customer Operations Intern for its Global Supply Chain Hub in Barcelona. This 6‑month internship starts in November and involves hands-on support in daily operations, order flow, and data-driven improvement projects.

You will test digital tools, analyze operational data, and help markets move toward automation while collaborating with a multicultural team. Ideal candidates are students or graduates in tourism or translation, fluent in English with at least intermediate French,

Qualifications

• Fluent in English with French at least at an intermediate level.
• Interest in learning and developing a career in Supply Chain.
• Proactive, curious and committed to deliver results.
• Analytical and able to solve problems with logical thinking.

Responsibilities

• Support the Operational Customer Service team in day-to-day tasks.
• Assist in ensuring orders flow from capture to delivery.
• Test and rollout new digital tools with Global Capability team.
• Document processes and create reusable reference material.

Skills

English fluency

French (intermediate)

Advanced Excel

Analytical thinking

Communication & teamwork

Owning responsibilities

Education

Tourism or Translation & Interpretation studies

Tools

MS Excel

Job description

SUPPLY CHAIN

CUSTOMER OPERATIONS INTERN

French Speaking

November starting

6 months

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrances, color cosmetics, skin care and body care. COTY is the global leader in fragrance and number three in color cosmetics. COTY’s products are sold in over 150 countries around the world. COTY and its brands are committed to range of social causes as well as seeking to minimize its impact on the environment. For additional information about Coty Inc., please visit www.coty.com.

We are looking for students to join our customer service organization at our Global Supply Chain Hub in Barcelona. The Hub Customer Service team is co-located with other supply chain functions, such as supply planning, demand planning, external operations and transportation. Our responsibilities cover both company divisions. English is our working language. The team includes Catalan, Spanish, Italian and French speakers.

THE ROLE

This internship involves supporting the Operational Customer Service team within our Global Supply Chain Hub. It offers a unique opportunity to gain in-depth exposure to global supply chain operations while working with a multicultural and multidisciplinary team on both strategic projects and daily activities.

You will be responsible for providing hands-on support in day-to-day operational tasks and ensuring orders flow smoothly from capture through to delivery. A key part of the role involves testing new digital tools and supporting their rollout across markets, working closely with the Global Capability team to validate functionality, adapting solutions to local needs and helping markets transition towards automation. The role also involves gathering and analyzing operational data to identify trends, measure performance, and build the business case for improvement, as well as documenting processes and activities to create clear, reusable reference material that strengthens how the team works across markets.

Throughout the internship, you will develop knowledge in customer service, master data, and commercial operations. In addition to contributing to daily business activities, you will have the opportunity to drive improvements that enhance service levels, agility, and productivity. Upon successful completion of the internship, there is the possibility to continue within the company in an operational role as a Customer Service Representative.

What You Will Bring

• Interested in learning and developing their career in Supply Chain
• Students/graduates of tourism or Translation and Interpretation
• Proactive, curious and committed to deliver results
• Analytical (able to understand complex concepts and solve problems applying logical thinking)
• Strong in communication and teamwork
• Highly autonomous, disciplined and with high level of ownership
• Fluent in English, at least intermediate French
• Advanced in Excel (formulas, pivot tables, data charts) and large databases management
• Minimum availability of 500 hour

What We Offer

• Paid internship with a perspective of employment (our internship program is our most valuable source of talent)
• Challenging projects and assignments
• Constant support of a buddy and coaching from dedicated mentors
• Organization culture based on support, friendship, and cooperation
• Dynamic and diverse teams
• International work environment
• Working flexibility (flexible working time and work from home up to 50%)
• Potential opportunity to continue within the company under a permanent contract